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View MoreEnhancing Customer Segmentation in Customer Data Platforms with AI
AI algorithms can analyze past and current customer data to predict future behaviors and trends. This predictive capability allows businesses to identify distinct customer segments more accurately and tailor their strategies accordingly.
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By leveraging AI-driven solutions, organizations can significantly reduce the risk of regulatory fines, allowing compliance officers to focus on higher-value tasks. As the regulatory landscape continues to evolve,
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AI-Enhanced Customer Data Platforms: Confronting the Challenge of Customer Identity Resolution
AI also enhances customer identity resolution through natural language processing (NLP) and fuzzy matching techniques.
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Artificial Intelligence offers a powerful solution to the integration challenges within smart home ecosystems.
In the context of workflow automation, managing change involves updating automated processes to align with new business needs, ensuring that all stakeholders are informed and onboard, and minimizing disruptions to business operations.
Customer data comes from numerous touchpoints, including online interactions, in-store purchases, social media engagements, and more. Each of these sources can introduce errors, inconsistencies, and gaps in data. Without effective mechanisms to cleanse and verify data, businesses risk basing their decisions on flawed information.
Organizations with deeply entrenched cultures and long-standing practices often struggle more with implementing workflow automation.
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Recent AI News and Breakthroughs
- How Nvidia became an AI giant - ABC News
How Nvidia became an AI giant ABC News
- How Santa Clara chipmaker Nvidia became one of the world's most valuable companies in the AI boom - Los Angeles Times
How Santa Clara chipmaker Nvidia became one of the world's most valuable companies in the AI boom Los Angeles Times
- Embracer Group believes AI will ‘empower’ game developers - The Verge
Embracer Group believes AI will ‘empower’ game developers The Verge
- Why Nvidia, Super Micro Computer, Dell, and Other Artificial Intelligence (AI) Stocks Rallied This Week - Yahoo Finance
Why Nvidia, Super Micro Computer, Dell, and Other Artificial Intelligence (AI) Stocks Rallied This Week Yahoo Finance
- Why AI solutions have just three months to prove themselves - ZDNet
Why AI solutions have just three months to prove themselves ZDNet
- Anthropic releases new AI model it says beats OpenAI's best - Fortune
Anthropic releases new AI model it says beats OpenAI's best Fortune
- Target Tests an A.I. Tool to Help Its Workers Aid Shoppers - The New York Times
Target Tests an A.I. Tool to Help Its Workers Aid Shoppers The New York Times
- AI boom makes European universities the new Harvard and Stanford for tech talent - Fortune
AI boom makes European universities the new Harvard and Stanford for tech talent Fortune
- Accenture says strong AI demand to power 2024 revenue growth - Reuters
Accenture says strong AI demand to power 2024 revenue growth Reuters
- Amazon Bedrock adds Claude 3.5 Sonnet Anthropic AI model - About Amazon
Amazon Bedrock adds Claude 3.5 Sonnet Anthropic AI model About Amazon
- TCL U.S. Launches AI-Focused TV & Film Accelerator Program - Deadline
TCL U.S. Launches AI-Focused TV & Film Accelerator Program Deadline
- Dell, Super Micro Shares Jump on Reports of 'AI Factory' for Elon Musk's xAI - Yahoo Finance
Dell, Super Micro Shares Jump on Reports of 'AI Factory' for Elon Musk's xAI Yahoo Finance
- Musk Says Dell, Super Micro Computer Will Provide Hardware for His AI Startup - Investopedia
Musk Says Dell, Super Micro Computer Will Provide Hardware for His AI Startup Investopedia
- Call Centers Introduce 'Emotion Canceling' AI as a 'Mental Shield' for Workers - Gizmodo
Call Centers Introduce 'Emotion Canceling' AI as a 'Mental Shield' for Workers Gizmodo
- Researchers develop new, more energy-efficient way for AI algorithms to process data - Tech Xplore
Researchers develop new, more energy-efficient way for AI algorithms to process data Tech Xplore
- This generative AI-powered LEGO 'printer' turns text prompts into dreams. I mean, LEGO pixel art - PC Gamer
This generative AI-powered LEGO 'printer' turns text prompts into dreams. I mean, LEGO pixel art PC Gamer
- Meta Stock Can Return to Its Highs, Analyst Says. Why AI Spending Isn’t a Concern. - Barron's
Meta Stock Can Return to Its Highs, Analyst Says. Why AI Spending Isn’t a Concern. Barron's
- Tesla Stock Is Falling. The AI Robotaxi Business Won’t Be Easy, Analyst Says. - Barron's
Tesla Stock Is Falling. The AI Robotaxi Business Won’t Be Easy, Analyst Says. Barron's
- Inside the players and politics of the modern AI industry - The Verge
Inside the players and politics of the modern AI industry The Verge
- OpenAI co-founder Sutskever sets up new AI company devoted to 'safe superintelligence' - The Associated Press
OpenAI co-founder Sutskever sets up new AI company devoted to 'safe superintelligence' The Associated Press
- An Nvidia Correction Might Be Inevitable. Here Are 3 Artificial Intelligence (AI) Stocks I'd Buy Instead. - Yahoo Finance
An Nvidia Correction Might Be Inevitable. Here Are 3 Artificial Intelligence (AI) Stocks I'd Buy Instead. Yahoo Finance
- Anthropic ups the ante in the AI arms race with Claude 3.5 Sonnet - Fast Company
Anthropic ups the ante in the AI arms race with Claude 3.5 Sonnet Fast Company
- Anthropic launches newest AI model, three months after its last - Reuters
Anthropic launches newest AI model, three months after its last Reuters
- OpenAI competitor Anthropic announces its most powerful AI yet - CNBC
OpenAI competitor Anthropic announces its most powerful AI yet CNBCClaude 3.5 Sonnet: Anthropic’s AI model is competing with GPT-4o and Gemini 1.5. The VergeWe're Still Waiting for the Next Big Leap in AI WIRED
- Anthropic Says New Claude 3.5 AI Model Outperforms GPT-4 Omni - Gizmodo
Anthropic Says New Claude 3.5 AI Model Outperforms GPT-4 Omni Gizmodo
- Anthropic's Newest Claude AI Model Is Out. Here's What You Get - CNET
Anthropic's Newest Claude AI Model Is Out. Here's What You Get CNET
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Entrata Acquires Colleen AI to Usher in New Era of Autonomous Property Management PR Newswire
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Two ways you can build custom AI assistants with GPT-4o - and one is free! ZDNet
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How physics can improve image-generating AI The Economist
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Materia looks to make accountants more efficient with AI TechCrunch
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Ingrid Lunden / TechCrunch: Sources: Poolside, co-founded by ex-GitHub CTO Jason Warner to build AI tools to speed up software development, is raising $400M+ at a $2B+ post-money valuation — Paris has quickly established itself as a major Europea …
- Poolside is raising $400M+ at a $2B valuation to build a supercharged coding co-pilot
Paris has quickly established itself as a major European center for AI startups, and now another big deal is in the works. © 2024 TechCrunch. All rights reserved. For personal use only. …
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We’re out-of-this-world excited to announce that we’ve added a dedicated Space Stage to TechCrunch Disrupt 2024. It joins Fintech, SaaS and AI as the other industry-focused stages — all under one big roof. And we’re excited to share we’ll be hosting …
- Anthropic launches Claude 3.5 Sonnet, which beats its flagship Claude 3 Opus model and outperforms GPT-4o in some tasks, available for free on the web and iOS (Kyle Wiggers/TechCrunch)
Kyle Wiggers / TechCrunch: Anthropic launches Claude 3.5 Sonnet, which beats its flagship Claude 3 Opus model and outperforms GPT-4o in some tasks, available for free on the web and iOS — OpenAI rival Anthropic is releasing a powerful new generat …
- Anthropic claims its latest model is best-in-class
Claude 3.5 Sonnet can analyze both text and images as well as generate text, and it's Anthropic's best-performing model yet — at least on paper. © 2024 TechCrunch. All rights reserved. For personal use only. …
- HeyGen, which uses AI to let users create realistic-looking avatars, raised $60M led by Benchmark at a $500M valuation, taking its total funding to $74M (Rachel Metz/Bloomberg)
Rachel Metz / Bloomberg: HeyGen, which uses AI to let users create realistic-looking avatars, raised $60M led by Benchmark at a $500M valuation, taking its total funding to $74M — HeyGen lets anyone make a photorealistic avatar that can speak in …
- Daydream, which is building a search engine for personalized shopping using GenAI, ML, and computer vision, raised a $50M seed co-led by Forerunner and Index (Ivan Mehta/TechCrunch)
Ivan Mehta / TechCrunch: Daydream, which is building a search engine for personalized shopping using GenAI, ML, and computer vision, raised a $50M seed co-led by Forerunner and Index — For retailers, e-commerce is a bit of a puzzle at the moment. …
- Software vendors like Salesforce are getting left behind in the AI boom, as most AI spending at this point is going toward hardware or cloud infrastructure (Brody Ford/Bloomberg)
Brody Ford / Bloomberg: Software vendors like Salesforce are getting left behind in the AI boom, as most AI spending at this point is going toward hardware or cloud infrastructure — Every day in my email inbox, there's another press release from …
- Accel and Dealroom: out of 221 generative AI startups in Europe and Israel, 27% were created in London, 13% in Tel Aviv, 12% in Berlin, and 10% in Paris (Ingrid Lunden/TechCrunch)
Ingrid Lunden / TechCrunch: Accel and Dealroom: out of 221 generative AI startups in Europe and Israel, 27% were created in London, 13% in Tel Aviv, 12% in Berlin, and 10% in Paris — Like it or hate it, artificial intelligence - especially genera …
- Biden Administration Weighs Further Restrictions on AI Chip Technology to China
The Biden administration is contemplating additional restrictions on China’s access to advanced chip technology used for AI, Bloomberg News reported on Tuesday, citing sources familiar with the matter. The proposed measures aim to limit China’s utili …
- Ilya Sutskever, OpenAI’s former chief scientist, launches new AI company
Ilya Sutskever, one of OpenAI’s co-founders, launches Safe Superintelligence (SSI), just a month after leaving OpenAI. © 2024 TechCrunch. All rights reserved. For personal use only. …
- This Week in AI: Generative AI is spamming up academic journals
Hiya, folks, and welcome to TechCrunch’s regular AI newsletter. This week in AI, generative AI is beginning to spam up academic publishing — a discouraging new development on the disinformation front. In a post on Retraction Watch, a blog that tracks …
- A look at Nvidia's 591,078% rise since its IPO in 1999; long-time investors in Nvidia have had to stomach three annual collapses of 50% or more in the stock (Bloomberg)
Bloomberg: A look at Nvidia's 591,078% rise since its IPO in 1999; long-time investors in Nvidia have had to stomach three annual collapses of 50% or more in the stock — - Company topped Microsoft in market cap after historic run — Computer gami …
- In spite of hype, many companies are moving cautiously when it comes to generative AI
Companies are extremely interested in generative AI as vendors push potential benefits, but turning that desire from a proof of concept into a working product is proving much more challenging. © 2024 TechCrunch. All rights reserved. For personal use …
- Sources: Nvidia agrees to buy Shoreline, which helps automate fixing software problems, in a deal that values Shoreline at ~$100M; Shoreline has raised ~$57M (Bloomberg)
Bloomberg: Sources: Nvidia agrees to buy Shoreline, which helps automate fixing software problems, in a deal that values Shoreline at ~$100M; Shoreline has raised ~$57M — The deal was struck recently and values Shoreline at about $100 million, ac …
- Meta AI removes block on election-related queries in India while Google still applying limits
Meta AI removes restrictions in answering election-related queries in India while Google is still restricting them. © 2024 TechCrunch. All rights reserved. For personal use only. …
- US Seeks Help From Allies in Curbing China's AI Memory Chip Progress
The Biden administration is sending an envoy to Japan and the Netherlands to ask for greater cooperation in limiting China’s artificial-intelligence semiconductor ambitions. Stephen Engle reports on Bloomberg Television. (Source: Bloomberg) …
- Nvidia's Rally and TikTok's Divest-or-Ban Bid | Bloomberg Technology
Bloomberg's Caroline Hyde breaks down why insiders are cashing in on Nvidia's rally as the stock pushes deeper into record territory. Plus, TikTok parent ByteDance embarks on a high-stakes bid to overturn the law requiring them to divest or be banned …
- An ex-Snap engineer debuts Butterflies, a social network where users can create AI personas that then interact with users and other AIs via posts and DMs (Aisha Malik/TechCrunch)
Aisha Malik / TechCrunch: An ex-Snap engineer debuts Butterflies, a social network where users can create AI personas that then interact with users and other AIs via posts and DMs — Butterflies is a social network where humans and AIs interact wi …
- AI search engine startup Genspark launches, offering a Sparkpage overview for queries, and raised a $60M seed led by Lanchi at a $260M post-money valuation (Kyle Wiggers/TechCrunch)
Kyle Wiggers / TechCrunch: AI search engine startup Genspark launches, offering a Sparkpage overview for queries, and raised a $60M seed led by Lanchi at a $260M post-money valuation — Move over, Perplexity. There's a new AI-powered search engin …
- Genspark is the latest attempt at an AI-powered search engine
Genspark taps generative AI to write custom summaries in response to search queries. © 2024 TechCrunch. All rights reserved. For personal use only. …
- Former Snap engineer launches Butterflies, a social network where AIs and humans coexist
Butterflies wants to let users create AI personas that then take on their own lives and coexist with others. © 2024 TechCrunch. All rights reserved. For personal use only. …
- Decagon claims its customers service bots are smarter than average
Decagon is a generative AI platform that automates various aspects of customer support channels. © 2024 TechCrunch. All rights reserved. For personal use only. …
- SewerAI uses AI to spot defects in sewer pipes
SewerAI sells cloud-based, AI-powered subscription products designed to streamline field inspections and data management of sewer infrastructure. © 2024 TechCrunch. All rights reserved. For personal use only. …
- Meta launches its much-awaited Threads API, letting developer publish posts, fetch content, manage replies, and view analytics, after an API beta in March 2024 (Ivan Mehta/TechCrunch)
Ivan Mehta / TechCrunch: Meta launches its much-awaited Threads API, letting developer publish posts, fetch content, manage replies, and view analytics, after an API beta in March 2024 — Meta said today that it finally launched its much-awaited A …
- Business Insider's most innovative CMOs of 2024
Business Insider's annual list of the "Most Innovative CMOs" spotlights marketers who are rising to challenges while also using new technology, such as generative AI. …
- SUSE wants a piece of the AI cake, too
Suse on Tuesday is announcing its AI strategy and SUSE AI solutions, a new vendor- and LLM-agnostic generative AI platform. © 2024 TechCrunch. All rights reserved. For personal use only. …
- CuspAI raises $30M to create a Gen-AI-driven search engine for new materials
The company says its platform functions like a search engine for materials, enabling the fast evaluation of a “vast number of novel structures.” © 2024 TechCrunch. All rights reserved. For personal use only. …
- Cambridge-based CuspAI, which is developing AI-powered tech for designing new materials, raised a $30M seed and has added Geoffrey Hinton to its advisory board (Mark Bergen/Bloomberg)
Mark Bergen / Bloomberg: Cambridge-based CuspAI, which is developing AI-powered tech for designing new materials, raised a $30M seed and has added Geoffrey Hinton to its advisory board — Former Google AI researcher to work with CuspAI, which has …
- Finbourne, which helps financial companies organize and use their data in AI and other models, raised a £55M Series B at a valuation just over £280M (Ingrid Lunden/TechCrunch)
Ingrid Lunden / TechCrunch: Finbourne, which helps financial companies organize and use their data in AI and other models, raised a £55M Series B at a valuation just over £280M — Companies in fields like financial services and insurance live and …
- Finbourne taps $70M for tech that turns financial data dust into AI gold
Finbourne, founded out of London’s financial center, has built a platform to help financial companies organize and use more of their data in AI and other models. © 2024 TechCrunch. All rights reserved. For personal use only. …
- Real-time data analytics startup Tinybird raised a $30M Series B, at a "significantly higher" valuation than its $37M Series A; source: it's now valued at $240M (Romain Dillet/TechCrunch)
Romain Dillet / TechCrunch: Real-time data analytics startup Tinybird raised a $30M Series B, at a “significantly higher” valuation than its $37M Series A; source: it's now valued at $240M — Tinybird is not so tiny anymore. The enterprise data s …
- DeepMind is developing AI tech to take raw pixels of videos and generate synced soundtracks; it's not too convincing, and there are no plans to release publicly (Kyle Wiggers/TechCrunch)
Kyle Wiggers / TechCrunch: DeepMind is developing AI tech to take raw pixels of videos and generate synced soundtracks; it's not too convincing, and there are no plans to release publicly — DeepMind, Google's AI research lab, says it's developing …
- DeepMind’s new AI generates soundtracks and dialogue for videos
DeepMind says that it sees the tech, V2A (short for "video-to-audio"), as an essential piece of the AI-generated media puzzle. © 2024 TechCrunch. All rights reserved. For personal use only. …
- TikTok introduces Symphony Digital Avatars, letting companies ‘breathe life’ into their branded content
TikTok launches new gen AI business tools, including Digital Avatars for enhanced branded content and AI Dubbing for translations, as part of its Symphony suite of AI-powered ad solutions. …
- Interviews with ~12 sources detail Google's decision to create the Google DeepMind "super-unit" in April 2023, shifting the AI lab from research to products (Bloomberg)
Bloomberg: Interviews with ~12 sources detail Google's decision to create the Google DeepMind “super-unit” in April 2023, shifting the AI lab from research to products — The company combined its two AI labs to develop commercial services, a move …
- How Black founders are creating AI models like ChatBlackGPT and Latimer.ai that cater to Black and brown communities, as current AI models lack cultural nuance (TechCrunch)
TechCrunch: How Black founders are creating AI models like ChatBlackGPT and Latimer.ai that cater to Black and brown communities, as current AI models lack cultural nuance — Current mainstream AI models lack too much cultural nuance for some — …
- With new logos for Siri and Apple Intelligence, Apple joins OpenAI and others in AI branding that is non-threatening, simple, and non-anthropomorphic (Devin Coldewey/TechCrunch)
Devin Coldewey / TechCrunch: With new logos for Siri and Apple Intelligence, Apple joins OpenAI and others in AI branding that is non-threatening, simple, and non-anthropomorphic — This week was an exciting one for the AI community, as Apple join …