The way to generate customer citizenship behavior with customer experience

HTPM Le, D Kim, J Park - Journal of Retailing and Consumer Services, 2024 - Elsevier
This study explores the factors that influence customer citizenship behavior in the context of
the customer experience of a transportation application that incorporates the concept of the …

An empirical study on impulse consumption intention of livestreaming e-commerce: the mediating effect of flow experience and the moderating effect of time pressure

W Dong, Y Wang, J Qin - Frontiers in Psychology, 2023 - frontiersin.org
Based on the Stimulus-Organism-Response (SOR) model, this paper studies the impulsive
consumption mechanism of consumers participating in livestreaming e-commerce from the …

Do long-life customers pay more in pay-what-you-want pricing? Evidence from live streaming

X Ma, Z Wang, H Liu - Journal of business research, 2022 - Elsevier
Abstract Pay-what-you-want (PWYW) pricing is a participative pricing strategy that has
emerged in many industries. A prominent example is the voluntary gift-sending in live …

The exploration of customization in augmented reality from the affordance lens: A three-stage hybrid approach

X Xu, Q Jia, SMU Tayyab - Technological Forecasting and Social Change, 2023 - Elsevier
Augmented reality (AR) has promised the evolution of traditional shopping by satisfying
consumers' needs for customization via advanced technology. However, existing studies …

Understanding impulse buying in short video live E-commerce: The perspective of consumer vulnerability and product type

Y Zhang, T Zhang, X Yan - Journal of Retailing and Consumer Services, 2024 - Elsevier
Live-streaming is increasingly becoming a popular e-commerce business model. Although
impulse buying is a traditionally common consumption phenomenon, there is little …

Exploring the role of spotlight effect in pay‐what‐you‐want (PWYW) pricing—An anchoring and adjustment perspective

R Roy, P Sharma, RYK Chan… - Psychology & …, 2021 - Wiley Online Library
This paper investigates social influences on Pay‐What‐You‐Want (PWYW) pricing
decisions by combining a socio‐psychological phenomenon, called “spotlight effect”(defined …

Effects of Risk Attitude and Time Pressure on the Perceived Risk and Avoidance of Mobile App Advertising among Chinese Generation Z Consumers

N Cao, NM Isa, S Perumal - Sustainability, 2023 - mdpi.com
Generation Z (Gen Z) consumers require special consideration because they are a distinct
demographic, are less receptive to mobile advertising, and have not been thoroughly …

The role of contextual factors in increasing Pay-What-You-Want payments: Evidence from field experiments

R Roy, G Das - Journal of Business Research, 2022 - Elsevier
In the real world, PWYW businesses can either engage supervised payments or honour
boxes where consumers can drop their loose change to make payments. As consumers can …

Recreational scuba diving as a special form of tourism: lessons from Taiwan

YD Dai, FH Huang, KY Chen, WJ Chen, TC Huan - Tourism Review, 2024 - emerald.com
Purpose Recreational scuba diving is one of the fastest growing tourism industries around
the world and has become a popular activity in Taiwan. Few studies focus on enduring …

Mindful consumption, ego-involvement, and social norms impact on buying SHC: role of platform trust and impulsive buying tendency

S Nawaz, Y Jiang, MZ Nawaz, SF Manzoor… - SAGE …, 2021 - journals.sagepub.com
Collaborative consumption proposes fruitful avenues to achieve profitability and ensure
environmental sustainability, becoming a paramount global concern. In the current study, the …