The way to generate customer citizenship behavior with customer experience
This study explores the factors that influence customer citizenship behavior in the context of
the customer experience of a transportation application that incorporates the concept of the …
the customer experience of a transportation application that incorporates the concept of the …
An empirical study on impulse consumption intention of livestreaming e-commerce: the mediating effect of flow experience and the moderating effect of time pressure
W Dong, Y Wang, J Qin - Frontiers in Psychology, 2023 - frontiersin.org
Based on the Stimulus-Organism-Response (SOR) model, this paper studies the impulsive
consumption mechanism of consumers participating in livestreaming e-commerce from the …
consumption mechanism of consumers participating in livestreaming e-commerce from the …
Do long-life customers pay more in pay-what-you-want pricing? Evidence from live streaming
X Ma, Z Wang, H Liu - Journal of business research, 2022 - Elsevier
Abstract Pay-what-you-want (PWYW) pricing is a participative pricing strategy that has
emerged in many industries. A prominent example is the voluntary gift-sending in live …
emerged in many industries. A prominent example is the voluntary gift-sending in live …
The exploration of customization in augmented reality from the affordance lens: A three-stage hybrid approach
X Xu, Q Jia, SMU Tayyab - Technological Forecasting and Social Change, 2023 - Elsevier
Augmented reality (AR) has promised the evolution of traditional shopping by satisfying
consumers' needs for customization via advanced technology. However, existing studies …
consumers' needs for customization via advanced technology. However, existing studies …
Understanding impulse buying in short video live E-commerce: The perspective of consumer vulnerability and product type
Y Zhang, T Zhang, X Yan - Journal of Retailing and Consumer Services, 2024 - Elsevier
Live-streaming is increasingly becoming a popular e-commerce business model. Although
impulse buying is a traditionally common consumption phenomenon, there is little …
impulse buying is a traditionally common consumption phenomenon, there is little …
Exploring the role of spotlight effect in pay‐what‐you‐want (PWYW) pricing—An anchoring and adjustment perspective
This paper investigates social influences on Pay‐What‐You‐Want (PWYW) pricing
decisions by combining a socio‐psychological phenomenon, called “spotlight effect”(defined …
decisions by combining a socio‐psychological phenomenon, called “spotlight effect”(defined …
Effects of Risk Attitude and Time Pressure on the Perceived Risk and Avoidance of Mobile App Advertising among Chinese Generation Z Consumers
Generation Z (Gen Z) consumers require special consideration because they are a distinct
demographic, are less receptive to mobile advertising, and have not been thoroughly …
demographic, are less receptive to mobile advertising, and have not been thoroughly …
The role of contextual factors in increasing Pay-What-You-Want payments: Evidence from field experiments
In the real world, PWYW businesses can either engage supervised payments or honour
boxes where consumers can drop their loose change to make payments. As consumers can …
boxes where consumers can drop their loose change to make payments. As consumers can …
Recreational scuba diving as a special form of tourism: lessons from Taiwan
YD Dai, FH Huang, KY Chen, WJ Chen, TC Huan - Tourism Review, 2024 - emerald.com
Purpose Recreational scuba diving is one of the fastest growing tourism industries around
the world and has become a popular activity in Taiwan. Few studies focus on enduring …
the world and has become a popular activity in Taiwan. Few studies focus on enduring …
Mindful consumption, ego-involvement, and social norms impact on buying SHC: role of platform trust and impulsive buying tendency
Collaborative consumption proposes fruitful avenues to achieve profitability and ensure
environmental sustainability, becoming a paramount global concern. In the current study, the …
environmental sustainability, becoming a paramount global concern. In the current study, the …