What is AOL Shopping?
AOL Shopping is a comprehensive shopping site to help you find what you are looking to buy. You can find offers from the top stores, a comparison shopping search service and editors & merchandisers to point out items we love. We are here to make shopping easier and faster for you.
Is AOL Shopping a store?
Think of us more as a shopping mall, bringing together top stores, brands and items in one place. We provide this all online, accessible via your computer to make it more convenient for you.
Can I give AOL Shopping feedback and suggestions?
Absolutely! It is important to us to get your thoughts. Please use this email to send feedback and suggestions.
What are all the stores in AOL Shopping?
Check out our A to Z listing to see all the retailers in AOL Shopping
How does AOL Shopping pick products and stores?
AOL Shopping’s goal is to bring you the best from stores you know and trust. We work directly with top retailers to find their favorite items and offers. Also, our editorial team uses their category and merchandising expertise to find interesting items for you.
Finally, our shopping search tool has items from about 11,000 retailers and sellers. This gives us the opportunity to find items we think will be important to you….and let you do the looking too.
What are AOL Shopping Specials and how do I sign up?
AOL Shopping Specials allow you to hear about deals, offers, new products and gifts for special events via your email inbox. Sign up for the AOL Insider here.
How do I find a gift for someone?
We have scoured the internet and worked with top stores to find gift ideas that are special and fit in your budget. Try our gift shops:
How can I search for an item?
AOL Shopping has a shopping search tool available on all shopping pages. Type in the item you are looking for in the green search box at the top of the page. Results for that keyword will be shown along with additional filters to narrow down the options.
If there are no results for your search:
How do I find something if I am not sure what it is?
Use our navigation on the left hand side of our pages. This allows you to quickly look at different categories to get different ideas or quickly get to the category you want.
How do I find sale items?
We update our Deals & Steals page with great deals all year long. Offers typically last for select periods of time so check back often.
Ordering and checkout at AOL Shopping
AOL Shopping helps you find products available through our participating stores. The products available on the site are sold and shipped by these stores independently of AOL Shopping. Each store determines its own accepted payment method(s). For questions about payment, please contact the store directly.
For questions about an order, please contact the appropriate store directly.
Where do I go if I have a problem with a transaction?
All questions about your order (including status, specifications, tax, shipping, payment methods, and cancellations or returns) should be directed to the store where you made the purchase. AOL Shopping does not have any specific information about your order.
Typically stores provide an order confirmation through e-mail. The e-mail will include contact information for any other order inquiries and your order number.
How do I answer shipping questions?
AOL Shopping helps you find products available through our participating stores. The products available on our site are sold and shipped by these stores independently of AOL Shopping.
For questions about shipping, please contact the appropriate store directly. This includes questions about what shipping companies are available for the order, shipping rates, and order tracking.
How do I return an item?
AOL Shopping helps you find products available through our participating stores. For questions about returns, please contact the appropriate store directly.
