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If you have a question regarding your order, you may email our customer service staff using our email form.
Please include your name, address, and order number.
Mail
Gaiam, Inc.
360 Interlocken Blvd. Suite 300
Broomfield, CO 80021
Phone
Toll-free: 1-877-989-6321.
Canadian customers: 1-800-254-8464.
(Weekdays 7a.m. - 7p.m. Mountain Standard Time)
Our customer service agents are available to answer any of your order or product questions. If you need assistance outside of the hours listed above, please leave a detailed message and we will return your call within the next business day.
Fitness professionals who would like to purchase Gaiam products at wholesale cost for yoga studios, health clubs, spas, physical therapy centers, and other health/fitness centers, please call 1-800-959-6116 for qualifications and/or requirements.
If you are interested in submitting a product to Gaiam for inclusion in our mail order catalogs and/or website, please follow these instructions:
Due to the large number of product submissions we receive we ask that you please follow this procedure as closely as possible.
Please send all product literature and wholesale pricing information to the following address:
Gaiam Inc.
Attention: Merchandising Department
360 Interlocken Blvd. Suite 300
Broomfield, CO 80021
Category of product: (Baby Clothing, Bedroom, Kitchen, Fitness, etc)
Please note the category (like ìhealth productsî or ìorganic beddingî) of items that you are submitting on the outside of the package. That way we can ensure the products go to the correct buyer.
Please DO NOT submit samples at this time as they will not be tracked or returned. When we have received and reviewed the enclosed literature we will request samples if appropriate.
Items without wholesale pricing will not be evaluated.
Our buyers will be in touch if they review the items and need more information.
New Product Submission closing dates for each season are as follows:
Spring: 8/1 *Summer: 11/1 *Fall: 3/1
Holiday: 4/1