|
|
|
|
 | Monday, March 24, 2008 |
ONLINE FEATURES
Book Reviews
BW Video
Columnists
Interactive Gallery
Newsletters
Past Covers
Philanthropy
Podcasts
Special Reports
BLOGS
Auto Beat
Bangalore Tigers
Blogspotting
Brand New Day
Byte of the Apple
Economics Unbound
Eye on Asia
Fine On Media
Green Biz
Hot Property
Investing Insights
Management IQ
NEXT: Innovation
NussbaumOnDesign
Tech Beat
Working Parents
TECHNOLOGY
J.D. Power Ratings
Product Reviews
Tech Stats
Wildstrom: Tech Maven
AUTOS
Home Page
Auto Reviews
Classic Cars
Car Care & Safety
Hybrids
INNOVATION
& DESIGN Home Page Architecture Brand Equity Auto Design Game Room SMALLBIZ Smart Answers Success Stories Today's Tip INVESTING Investing: Europe Annual Reports BW 50 S&P Picks & Pans Stock Screeners Free S&P Stock Report SCOREBOARDS Hot Growth 100 Mutual Funds Info Tech 100 S&P 500 B-SCHOOLS Undergrad Programs MBA Blogs MBA Profiles MBA Rankings Who's Hiring Grads |
|  BusinessWeek Print Magazine | BusinessWeek Digital Magazine | Privacy | BusinessWeek Online | MBA Insider Here are a number of Frequently Asked Questions (FAQs) about BusinessWeek magazine and print subscriptions. If you need help, please look here first. If you don't see what you're looking for, you can Contact Customer Service to let us know. General Information What are the subscription rates? Why do you charge sales tax? Why am I now receiving a different edition of the magazine? Your Subscription Account How do I change the mailing address for delivery of my magazine? When will I receive my first issue of the magazine? Where can I find my account number? What do I need to do to renew my subscription? How will I know when my subscription expires? How can I get information about an invoice I received? What should I do if my magazine arrives late or not at all? How do I temporarily suspend delivery of my magazine? How can I cancel my BusinessWeek magazine subscription? How do I opt out? Does BusinessWeek offer a digital version of the magazine? If so, can I sample an issue? Magazine Content On Our Website How do I access all the stories from BusinessWeek magazine on the site? If I cancel my print subscription, will I still be able to use the BusinessWeek Web site?  GENERAL INFORMATION What are the subscription rates? When you subscribe to BusinessWeek magazine you get special savings off the cover price and online access to the most current issue of BusinessWeek magazine. Why do you charge sales tax? The McGraw-Hill Companies has an office in every state, so we are legally obligated to collect sales tax in those states and municipalities that charge sales tax on magazine subscriptions. Likewise, we are legally obligated to collect GST from our Canadian customers. Why am I now receiving a different edition of the magazine? For Latin American subscribers, at no additional cost, BusinessWeek is now providing you with the same edition that the rest of the Americas is receiving. This edition contains the same news and information you have been used to receiving with additional editorial content related to the Americas. YOUR SUBSCRIPTION ACCOUNT How do I change the mailing address for delivery of my magazine? You can Change Your Delivery Address online at the Manage Your Account area. To verify that you are a subscriber you will be required to enter your subscriber account number found on the magazine mailing label. Please contact us at least 4-6 weeks before you need the change to take effect. That way, we can help ensure that you won't miss any issues. When will I receive my first issue of the magazine? You should expect to receive your first issue in approximately 4-6 weeks from the time we receive your order. Where can I find my account number? Your Business Week mailing label contains valuable information for you and for us. Your unique customer account number is located in the upper portion of your mailing label. It is a 10-digit number starting with the first numeric after BWK. Your account number will also appear on invoices and renewal reminders. NORTH AMERICA (US and Canada)  EUROPE & LATIN AMERICA (Including Mexico)  ASIA (Including Australia)  What do I need to do to renew my subscription? You can Renew Your Subscription online at the Manage Your Account area. To verify that you are a subscriber you will be required to enter your subscriber account number found on the magazine mailing label. You can renew your subscription when you Contact Customer Service as well. For your convenience, we accept Visa, Mastercard, American Express, and Diner's Club for payment. And remember that your paid renewal will include free access to the entire Web site, five years worth of past issues and much more. How will I know when my subscription expires? Your subscription expiration date (the month and year) appears on your mailing label. How can I get information about an invoice I received? You can verify the order invoiced and your account balance when you check your Subscription Account Status at the Manage Your Account area. If there is an amount due on your account, Pay Your Invoice online. To verify that you are a subscriber you will be required to enter your subscriber account number found on the magazine mailing label. If you have further questions about billing and payment procedures, please Contact Customer Service. What should I do if my magazine arrives late or not at all? Issues leave our printing plants early each Thursday morning. However, occasionally production, transportation, the postal system, or an act of God may delay delivery. You can Report a Missing or Damaged Copy at the Manage Your Account area. In order to identify your account and serve you better, you will be required to enter your subscriber account number found on the magazine mailing label. If your magazine arrives late frequently, please Contact Customer Service. How do I temporarily suspend delivery of my magazine? Perhaps you will be away on business or pleasure for a period of time and you want to temporarily stop delivery of your magazine and resume it at a later date. You can Suspend Delivery of Your Magazine at the Manage Your Account area. To verify that you are a subscriber you will be required to enter your subscriber account number found on the magazine mailing label. Please submit the request 4 weeks in advance. How can I cancel my BusinessWeek magazine subscription? We would like to hear from you if you're not satisfied with BusinessWeek, for any reason. Please be aware that canceling your print subscription will also mean that you will no longer have access to the entire Web site. We hope you will reconsider your decision to cancel or let us try to correct any problems you're experiencing. But if you do need to cancel, please submit your request with your name, address, and subscriber account number using the About Your Account form. How do I opt-out? If you would like to be removed from one or more of our mailing lists, please click here to go to the BusinessWeek opt-out form and make your selections. Does BusinessWeek offer a digital version of the magazine? If so, can I sample an issue? Yes, you can sample a FREE issue of the digital version. Just go to www.zinio.com. MAGAZINE CONTENT ON OUR WEBSITE How do I access all the stories from BusinessWeek magazine on the site? To view the complete contents of the magazine online, you must be a registered and paid subscriber. If so, please sign in with your username and password to gain access. (Forgotten your User Name or Password?) If you are already a paid subscriber but did not register on the site yet, register now. Have your magazine mailing label handy so you can enter your subscriber account number when prompted for it. Not a subscriber yet, subscribe now. If you continue to have trouble accessing the magazine content, please Contact Customer Service. If I cancel my print subscription, will I still be able to use the BusinessWeek Web site? You will not be able to access premium content. However, you will still be able to use the free areas of the site. |
|
Copyright 2000-2008 by The McGraw-Hill Companies Inc. All rights reserved. Terms of Use | Privacy Notice |
