Introduction
This Privacy Policy explains the data collection and use practices which are operated by FremantleMedia when you use www.xfactor.tv. We are committed to protecting your privacy and honouring the integrity of your personal information in accordance with the Data Protection Act 1998 (the “Act”). If you have any requests concerning your personal information or any queries with regard to these practices please contact our Privacy Officer by e-mail at privacy.officer@fremantlemedia.com or by mail at 1 Stephen Street, London W1T 1AL. Further details on the Act can be found on the website of the Information Commissioner’s Office at www.ico.gov.uk.
What information do we collect and how do we collect it?
Personal Information
We collect personal information from you when you:
(i) submit questions or material to us;
(ii) register on this website;
(iii) purchase a product from us;
(iv) e-mail us;
(v) enter one of our contests or sweepstakes; and/or
(vi) subscribe for a newsletter offered by us.
Personal information may include your name, address, email address or other personal information that may be needed to achieve the below purposes.
Non-Personal Information
We collect information in the aggregate form through the use of cookies and Internet Protocol addresses, such as demographic information and browsing patterns. Such information does not identify any individual and will not be linked to any personal information.
How is the information used by us?
Personal Information
We use personal information collected through this website for the purposes of:
(i) providing a personalised service;
(ii) conducting market research surveys;
(iii) fulfilling product orders;
(iv) running features that incorporate submissions to the website;
(v) running sweepstakes and contests; and/or
(vi) providing you with information about products or services, or the products or services offered jointly with or on behalf of other organisations.
Non-Personal Information
We use non-personal information to:
(i) build up marketing profiles;
(ii) aid strategic development;
(iii) manage our relationship with advertisers; and/or
(iv) audit usage of the website.
We may share such information, in the aggregate form only, with our affiliates, partners or advertisers or other third parties.
Use of Cookies
We may use "cookies" to identify you when you visit this website and to build up a demographic profile. Our use of cookies also allows registered users of this website to be presented with a personalised version of the website.
A cookie is a small piece of information sent by a web server to a web browser which enables the server to collect information back from the browser. To find out more about the use of cookies log on to www.cookiecentral.com.
Submissions
Any personal information you choose to provide to us with your submissions posted to this website may appear on the website, but only to identify you as the author of the submission, unless you expressly authorise us to make further use of the information on the website.
Message Boards
If you voluntarily disclose personal information on the bulletin boards or in the chat areas on this website, that information can also be collected and used by others and may result in unsolicited messages from other people. We are not responsible for the content posted by users of these services. Use or exchange of profane or sexually explicit comments or material on the website chat areas or bulletin boards is prohibited. In particular, users must not make sexually explicit or suggestive comments to minors. The posting of any unlawful material is also prohibited.
Opting–In and Opting-Out
Please carefully read and check on the registration page, sweepstakes/contests page or other relevant form or page through which the information is collected for opt-in or opt-out boxes.
The information you provide will be kept confidential and will only be passed on to external companies if you have opted in to permit us to give your contact information to selected companies, business partners, sponsors and advertisers.
If you opt out of permitting us to pass on your information, it will be used only to support your customer relationship with us and to provide the specified service.
Right to Access, Amend or Remove Personal Information
You have the option at any time to request that we:
(i) remove personal details from our database;
(ii) update the information we hold about you or your child;
(iii) request a copy of the information that we hold subject to the payment of a request fee; or
(iv) stop receiving data or communications.
If you would like to do any of the foregoing, please email us at privacy.officer@fremantlemedia.com or address requests to Privacy Officer, 1 Stephen Street, London W1T 1AL.
Disclosure and Transfer of Personal Information
We will not sell, trade or lease the personal information you entrust to us.
In connection with the uses described above, we may disclose your personal information to other companies within our corporate group.
We reserve the right to transfer any personal information to a third party in the event that we sell the whole or part of our business.
Children/Minors
Children Under 13
In accordance with the Children's Online Privacy Protection Act 1998 (commonly referred to as COPPA), we do not require children under the age of 13 to provide us with any more information than is reasonably necessary to participate and make use of this website and under no circumstances do we require children under the age of 13 to provide us with any personal information. Children under the age of 13 should not submit or post any personal information without the written consent of their parents or legal guardians. If you are a child under the age of 13 and want to submit your personal information to us, you should ask your parents to send an e-mail to privacy.officer@fremantlemedia.com specifically allowing us to collect your personal information through this website. By doing so, you allow us to alert your parent or guardian to this website's Privacy Policy. We do not intend to sell, license or trade any such information collected to third parties. Parents may review or change the personal information of their children provided to us or further refuse our collection of such information by sending an e-mail to privacy.officer@fremantlemedia.com.
Users Under 18 (excluding Children Under 13)
If you are under 18 years of age (and over 13 years of age), you should ask your parent or guardian before you provide any personal information to the website.
Partner Sites/Linked Sites
Our website features several activities which are co-sponsored or operated by other websites. These activities will be identifiable by their co-branding. While these activities originate on this website, they may link to other websites not operated by FremantleMedia. We have no control over the privacy practices or the content of any of our co-sponsors and strongly recommend that you check their privacy policies before engaging in these activities.
Additionally, our website contains links to other websites, including those of advertisers. We have no control over the privacy practices of such advertisers or other websites to which we provide links from this website. For example, if you click on a banner advertisement, the click takes you off this website. These other websites may use cookies, collect data or solicit personal information. We strongly recommend that you check the applicable privacy policy of the website to which you are linking.
Security of Information
No communication over the Internet can be guaranteed to be 100% secure, however, we take precautions to ensure the security of personal information submitted by users. While we strive to take care to protect your personal information, FremantleMedia cannot warrant the security of any information that you submit to us, and you do so at your own risk. We do offer secured-server transactions that encrypt your information in transit to prevent someone from intercepting it and misusing it when collecting credit card information for online purchases. We also store any personal information, including credit card numbers, in a secure area to which the general public does not have access.
Agreement to this Privacy Policy and Changes in Privacy Policy
By using this website, you signify your agreement to this Privacy Policy. If you do not agree with this Privacy Policy, or any of its terms, please do not use this website.
We reserve the right to change this Privacy Policy at any time, and will post any changes to this Privacy Policy as soon as they go into effect without prior notice to you. Any such changes are effective as of the date such changes are posted on this page. Please check this page periodically to view our most current Privacy Policy.
This Privacy Policy only applies to information we collect online and not information collected offline.
