email support

To contact customer support please e-mail us at support@glu.com

Please include the following information in your e-mail:

• The make and model of your phone
• Your Mobile Number (only used to track your order)
• Your Operator/Carrier/Network
• Where you downloaded the game from (Site/Channel)?
• Transaction ID, and/or Auth Code (if known)
• The name of the game you ordered
• The version of the game (usually shown in Help/About in-game)
• The approximate time the game was ordered
• The country you are connecting from
• The details of your problem

We'll get back to you as soon as possible.

How to Opt-Out of SMS Text Messages from Short Code 45848 (GLU4U): Text END, STOP, QUIT, CANCEL, or UNSUBSCRIBE to 45848 (GLU4U) and you will be immediately unsubscribed from our SMS messaging.  We will send you a message confirming that you have been unsubscribed and you will not receive any further messages (unless you choose to re-subscribe).  Standard SMS rates billed by your carrier may apply.