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Staff Rider Report Cards « Mobilizing the Region
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Category Archives: Staff Rider Report Cards

A series detailing TSTC staff members’ commutes and levels of satisfaction with NYC Transit service.

Staff Rider Report Cards: Michelle Ernst

December 19, 2007 – 10:58 am

As noted in the press, NYC Transit has been passing out “rider report cards” on its subway lines to gauge customer satisfaction. Most TSTC staffers happen to be NYC Transit customers as well. So how satisfied are we? The fifth in a series of answers to that question comes from staff analyst Michelle Ernst, [...]

By Michelle Ernst | Comments (0)

Staff Rider Report Cards: Ryan Lynch

December 11, 2007 – 5:12 pm

As noted in the press, NYC Transit has been passing out “rider report cards” on its subway lines to gauge customer satisfaction. Most TSTC staffers happen to be NYC Transit customers as well. So how satisfied are we? The fourth in a series of answers to that question comes from senior planner Ryan Lynch, [...]

By Ryan Lynch | Also posted in New York City, Special Series | Comments (2)

Staff Rider Report Cards: Kyle Wiswall

December 3, 2007 – 2:21 pm

As noted in the press, NYC Transit has been passing out “rider report cards” on its subway lines to gauge customer satisfaction. Most TSTC staffers happen to be NYC Transit customers as well. So how satisfied are we? The third in a series of answers to that question comes from general counsel Kyle Wiswall, [...]

By Kyle Wiswall | Comments (1)

Staff Rider Report Cards: Veronica Vanterpool

November 16, 2007 – 3:13 pm

As noted in the press, NYC Transit has been passing out “rider report cards” on its subway lines to gauge customer satisfaction. Most TSTC staffers happen to be NYC Transit customers as well. So how satisfied are we? The second in a series of answers to that question comes from policy advocate and Bronx [...]

By Veronica Vanterpool | Also posted in MTA | Comments (2)

Staff Rider Report Cards: Steven Higashide

November 8, 2007 – 2:30 pm

As noted in the press, NYC Transit has been passing out “rider report cards” on its subway lines to gauge customer satisfaction. Most TSTC staffers happen to be NYC Transit customers as well. So how satisfied are we? The first in a series of answers to that question comes from communications associate and MTR [...]

By Steven Higashide | Also posted in MTA | Comments (0)