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Britannica Software Technical Support
For help with Britannica CD-ROMs and DVDs, visit our
online Technical Support site.
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Britannica Subscription Support
For help with Britannica Premium Service subscriptions
and account maintenance, click here.
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Britannica Store Support
For help with Britannica Store
orders and products, visit our online Store
Help.
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Britannica Institutional Subscription
Support
For help with Encyclopaedia
Britannica Online subscriptions for institutions, please
click here.
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Britannica Worldwide Offices
In addition to our headquarters in Chicago, Britannica has
locations around the world.
Click here for information on how to contact our international offices.
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General
Customer Support
Need help? Visit our Frequently Asked
Questions page for answers to common inquiries. Or,
you can contact Britannica Customer Support by e-mail using
our Online
Help Form, or by telephone or fax. Customer Support
personnel are available from 8:00 A.M. to 6:00 P.M. U.S.
Central Time, Monday-Friday.
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E-mail
To contact Britannica Customer Support by
e-mail, please submit your inquiry, feedback, suggestions,
or comments via our Online
Form.
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Telephone/Fax
To contact Britannica Customer Support by telephone
or fax, use the following numbers:
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Telephone (U.S.and Canada):
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(800) 323-1229
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Telephone (All other countries):
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(312) 347-7159
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Fax:
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(312) 294-2104
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Mailing Address
If you prefer, you may write to Britannica Customer Support
at the following address:
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Britannica Customer Support
331 North La Salle Street
Chicago, IL 60654
USA
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