Your problems with Margaret Dibben

Most recent

• Aviva hid behind small print when burst pipe wreaked havoc

  16 Jan 2011:

  I told Aviva my late father's home was empty – and complied with its conditions. When I claimed, it refused to pay out

• Has Vanquis mis-sold me this repayment option plan?

  16 Jan 2011:

  I am trying to claim back from Vanquis credit card £216 in ROP premiums

• Endsleigh failed to heed the call to cancel my policy

  16 Jan 2011:

  I cancelled my Endsleigh policy when I moved. A year later they were still taking premiums

• Phoenix did not arise to help me

  9 Jan 2011: Income protection policy with Swiss Life, now Phoenix, failed to pay out when I had breakdown

• Why can't I recoup my money paid in error over the internet?

  9 Jan 2011: Call centre staff were unable to understand my money problem

• Insurance claim was the real marathon

  9 Jan 2011: I couldn't compete in the Paris marathon – then Aon France gave me the runaround on my insurance claim

• My Co-operative funeral plan is too costly – but am I stuck with it?

  2 Jan 2011: The terms require this 57-year-old policyholder to pay premiums until they are 90 – or cancel and lose the £456 invested to date

• Santander failed to account for my direct debit debacle

  2 Jan 2011: A customer was left with rent arrears after the bank failed to reactivate a wrongly cancelled direct debit

• My insurer cold-shouldered my snow damage claim

  2 Jan 2011: Despite taking out extra cover, one RIAS customer was told they would get no payout for their broken guttering

• Our former letting agent won't return the deposit

  19 Dec 2010: With no tenant deposit protection scheme in Northern Ireland, going to court is the only option

• No lack of complaints as Yes Loans plays the waiting game

  19 Dec 2010: Loan broker takes its fee at once but is slow to respond when applicants ask for a refund

• Can my employer force me to retire when I reach 65?

  19 Dec 2010: I have been given notice to retire when I turn 65 in April but I cannot afford to stop working. How should I word my appeal?

• M&Co £5 debt became a £40 demand

  12 Dec 2010:

  Remember; anything owing on a store card should be paid when it falls due

• Sending in an online tax return? Be sure to get a receipt

  12 Dec 2010:

  A cautionary tale as the time approaches for filing electronic tax returns

• Opodo rental agreement was a car crash

  12 Dec 2010:

  Proving that a hire car was not damaged when it was returned return was almost impossible – and led to a £97 card charge

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