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Britannica Store Customer Inquiry
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Contact Britannica Store Support
If you are in need of assistance, please contact Britannica Store Support via any of the methods listed below:

Telephone: (800) 323-1229 or (312) 347-7159, Monday - Friday, 8:00 a.m. to 6:00 p.m. U.S. Central Time.

Fax: (312) 294-2104

Postal Mail:
Attn: Britannica Store Support
Encyclopædia Britannica
331 N. La Salle St.
Chicago, IL 60654
USA

E-mail: Please use the form below to submit e-mail inquiries to Britannica Store Support:

  * Required fields are in bold.
First Name
Last Name
Billing Address
Phone Number
E-mail Address
Order Confirmation Number
Type of Inquiry
Where are you located?
If you already have an order with the Britannica Store, how was it placed?
What product(s) did you purchase?
Brief description of your inquiry
Additional comments