Contact Us

Have questions? Review the information below to contact us so that we can help you find answers!

Choose a topic:

Apple Store Sales

Online

Visit the Apple Online Store to purchase Apple hardware, software, and third-party accessories.

U.S. Stores:

International Store Directory

Chat

Shopping online and have a quick question?

  • Our trained Chat specialists may be available to assist you during normal business hours.
  • Simply click the “Chat” button at the top left of the Apple Store website.

Phone

Have questions? Just ask an Apple Store specialist!

  • 1-800-MY-APPLE (1-800-692-7753)
  • Hours of Operation: 7 days a week from 4:00 a.m. to 11:00 p.m. Pacific time

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Apple Store Customer Service

Online

For assistance 24 hours a day, please visit our online resources:

  • Help - Review frequently asked questions (e.g., purchasing, shipping, changing your order, returns).
  • Order Status - View the most up-to-date status, make changes to your order, print your invoice, and more.

Phone

For help with an order you've placed, you can also call Apple Store Customer Service:

  • 1-800-676-2775
  • Hours of Operation: Mon - Fri from 5:00 a.m. to 8:00 p.m., or Sat - Sun from 7:00 a.m. to 4:00 p.m. Pacific time

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Product & Technical Support

Online

AppleCare provides online support for Apple products 24 hours a day, 7 days a week.

Phone

Need support for your Apple product? Arrange a call with an Apple advisor who specializes in your exact technical question (U.S. and Canada English support only).

For Mac, iPad, and iPod technical support, please call:

  • 1-800-APL-CARE (1-800-275-2273)
  • Hours of Operation: 7 days a week from 6:00 a.m. to 6:00 p.m. Pacific time

For iPhone technical support, please call:

  • 1-800-MY-IPHONE (1-800-694-7466)
  • Hours of Operation: Mon - Fri from 4:00 a.m. to 9:00 p.m., or Sat - Sun from 6:00 a.m. to 6:00 p.m. Pacific time

See all worldwide technical support phone numbers.

For help with a third-party product, please contact the manufacturer directly.

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Internet Services

Product and billing support for Internet Services is available online 24 hours a day, 7 days a week.

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Additional Information

For more contact information, please visit the Contacting Apple website.

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