December 18, 2009
When Fred Eppinger joined Hanover Insurance Group (THG) as CEO back in 2003, the company was close to bankruptcy. A disastrous stock market plunge had badly hurt ...
December 11, 2009
Barely a year ago, when former investment banker Stephanie Cuskley took the CEO spot at NPower, a nonprofit organization created in 1999 to connect other nonprofits ...
December 4, 2009
Imagine trying to turn around a struggling hospital that just four years ago was facing multimillion-dollar losses, despite an annual government subsidy of $10.7 ...
November 20, 2009
These are challenging times for all chief executives, but it's fair to say that John Sheptor has had a tougher time than most over the past two years. On Feb. 7, 2008,...
November 6, 2009
Hickory Farms, known for holiday gift baskets loaded with sausages, hams, and cheeses, realized it was trying to be too much to too many people, and as a result, was ...
July 1, 2009
During the dot-com boom in the late 1990s, several online grocery companies like Priceline's (PCLN) grocery division and Foster City (Calif.)-based Webvan burst on the...
March 31, 2009
With headlines about massive layoffs in the news, there also comes a less glaring woe: survivor guilt, the despair employees feel when their coworkers lose their jobs....
March 17, 2009
When Pfizer CEO Jeffrey B. Kindler first tried to recruit Corey Goodman to lead the company's San Francisco-based Biotherapeutics and Bioinnovations Center in the ...
February 24, 2009
Beth Waggoner* watched in amazement as a promising employee she had promoted performed so poorly it put an entire organization in danger of sinking. An accountant who ...
February 13, 2009
For more than a decade, executives at CVS (CVS) have tried to convince the makers of pricey cosmetics, skin care, and fragrances to offer their products to the ...
January 30, 2009
Succession planning is a huge issue for companies. Many don't to it properly, if at all, resulting in disruptive management transitions that are bad for morale and ...
January 16, 2009
When Gamal Aziz became president of MGM Grand Hotel & Casino in 2001, Las Vegas was on a roll—and so was the MGM Grand. The 5,000-room hotel was ringing up $175 ...
January 6, 2009
A diamond may be forever, as De Beers' famous advertising slogan contends, but is the same true of a business model? That was the question facing Gareth Penny, ...
December 19, 2008
Tara Conroy* winced when her new boss would tell her, "You look especially lovely today" or "You have beautiful flawless skin" even though she knew he meant well. ...
December 5, 2008
On one of her many trips from New York to Zimbabwe, former Saatchi & Saatchi employee Janice Ashby was staying in a quaint hotel on the edge of Victoria Falls, one of ...
November 21, 2008
Why would a financial services company whose ultimate goal is to sell products to customers devote 18 months and to developing a Web site that's about everything but ...
November 7, 2008
What do you do when you're a company that believes it's always been environmentally responsible and yet environmentalists are calling for you to step up your actions ...
October 24, 2008
Any time two large manufacturers merge, one of the many areas that has to be looked at is the supply chain. On one hand, the merger represents an opportunity to ...
October 17, 2008
Colleen O'Henry* loved her job as a $68,000-a-year advertising copywriter at a large ad firm in Boulder, Colo., and was anticipating a healthy 5% to 10% raise as her ...
October 7, 2008
Sharon, a senior operations manager at a financial institution that has just been bought, has seen plenty of turnover, turmoil, mergers, and acquisitions in her 25 ...
