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Facebook and the 'Like Me’ Election - BusinessWeek
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text size: T T Politics & Policy September 21, 2011, 11:58 PM EDT

Facebook and the 'Like Me’ Election

New advertising tools from the social media giant let campaigns find and target voters

Charlie Neibergall/AP Photo

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Political campaigns and Facebook

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Bachmann Facebook Ads Connell Donatelli & Campaign Solution

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Michele Bachmann wants to be your friend. So much so that her campaign is scouring your travels on Facebook for the things that matter to you most. Then she can place a customized message on your page assuring you that those things are important to her, too.

Bachmann did this to great effect in August, when she won the Republican straw poll in Iowa in part by zeroing in on the Facebook pages of potential supporters who lived nearby. Facebookers who had identified themselves as Tea Party supporters or Christian rock fans, or who had posted messages in favor of tax cuts or against abortion, found an ad from Bachmann waiting for them on their profile page in the weeks before the vote, asking for their support and directing them to a link where they could arrange a free ride to the polling place. Bachmann’s campaign says a significant portion of the people who pushed her over the top in Iowa—they won’t say how many—came as a result of the ad campaign.

While some candidates are still trying to get their heads around social media —Rick Perry has been known to block people he doesn’t like from following him on Twitter—Bachmann and other well-funded candidates, including Mitt Romney and Barack Obama, are putting Facebook at the center of their campaign strategies. Working with Facebook’s Washington office, they are taking advantage of just-released advertising tools the company is marketing to politicians.

The software allows candidates to target campaign ads to individuals in ways that weren’t possible a few months ago, reaching them on a site where they spend a lot of time and are less likely to tune out the pitch. “They may not know we’re looking for them,” says Rebecca Donatelli of Campaign Solutions, a social media consulting firm in Alexandria, Va., which was hired by Bachmann. “So we have to give them the opportunity to be found.”

Unlike expensive radio and TV ads, which are blasted out to thousands or millions of people and hit the eyes and ears of as many opponents as supporters, these appeals are often aimed at just a few hundred or even a few dozen potential voters who may never have expressed interest in the candidate. The ads use information Facebook constantly collects about its users to connect with people. “In the last 45 days, I’ve designed over 1,000 ads,” says Michael Beach, a GOP consultant working for Romney.

The campaigns are able to churn out so many ads because Facebook makes it cheap and easy to do, especially compared with TV spots or even Google Ads, which can reach many more people but not necessarily the ones most likely to respond favorably. Facebook ads can be had for 50¢ or less per click—and by counting those clicks, the campaigns know within minutes whether they’re working.

“We’ll throw out four or five different messages targeting different demographics,” says Michael Hendrix, a Dallas-based consultant who works with Donatelli on the Bachmann campaign. “You’re trying to figure out which message will drive a higher response.”

Hendrix’s latest Facebook project is what he refers to as “the gamification of politics.” In virtual reality games such as Facebook’s popular FarmVille, he sees a demographic frontier for Republicans in 2012. He has written software, to be launched later this year, that will allow FarmVille players to get active in politics within the game. Their online characters will be able to go door to door to other players’ imaginary farms, campaigning for real-life candidates and placing yard signs on their lawns. Hendrix is blunt about his intentions. “The majority of social gamers are stay-at-home moms over 38,” says Hendrix. And they vote. He hopes to use the game “to target soccer moms again.”

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