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Small Business Sales & Marketing - Businessweek
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Monday September 26, 2011

Small Business Sales & Marketing

June 21, 2011

The Customer Isn't Always Right

People are motivated by their own interests, not your company's. Meet their demands and pay attention to their opinions—discerningly, putting your own needs first

June 01, 2011

Five Ways Business Owners Cope With Rising Costs

From introducing new products to targeting foreign markets, entrepreneurs in diverse industries share their strategies

May 20, 2011

Online Marketing: Beware the Backfire

While social media tools can turbocharge the marketing power of companies of any size, handle them with care. Mistakes move fast and can sabotage your goal

May 20, 2011

Sell More Successfully on the Phone

Start by preparing an agenda, anticipating questions, and practicing your pitch on a friend. When you do call prospective customers, keep the conversation focused on them

May 19, 2011

Playing Grown-Up at KidZania

At KidZania theme parks, children pretend they're adults—and companies market to them as if they are

May 12, 2011

From Banking to Baubles

Yacobovsky and Jain's BaubleBar keeps high-end jewelry prices low by sourcing directly from the designer to the customer

May 03, 2011

Don't Overlook Customer Service Basics

To compete with Web retailers, Micah Solomon recommends that small storefronts focus on first impressions, prepare scripts, and fulfill orders quickly

April 15, 2011

How Michelin, Bayer, and Fiji 'Market for Margin'

To increase the perceived value of a product or service, learn from companies that persuade consumers to pay a premium for brands that are similar to cheaper versions

April 05, 2011

How to Lure Potential Customers to Your Site

Problems? Your company may be targeting the wrong market with the wrong tool. Instead of search marketing, hire a few sales folks and build awareness with ads

March 24, 2011

Made in USA Gives Small Business an Edge

As labor and shipping costs in Asia increase, small stateside apparel makers are able to flaunt their domestic addresses

March 08, 2011

Some Retailers Eat Losses via Discount Sites

As shopping websites such as Groupon that offer deep discounts become increasingly popular, low-margin small businesses need to understand the numerous risks in teaming up with them

January 21, 2011

Ready to Export to Brazil?

To find U.S. companies that want to do business in South America's largest economy, contact trade offices, business groups, and online directories

November 24, 2010

LimoLand: 'Johnny' Pigozzi's Fashion Pitch to Old Rich Men

The Manhattan clothing boutique is the globe-trotting entrepreneur's first foray into what he hopes will become an international luxury brand with restaurants, resorts, furniture, housewares—maybe even yachts

November 12, 2010

Your Future Is on the Phone

The gadget in your hand is more crucial than you might think for building awareness about your company's products and services. Make sure you answer the call

October 07, 2010

What Amazon Fears Most: Diapers

Can two guys from Jersey outsell Amazon?

October 01, 2010

Build and Protect Your Company's Brand

The authors of Brand Rewired urge entrepreneurs to emphasize intellectual property protection when working on a branding strategy

August 13, 2010

The Integrated Marketing Mess

Amid a chaos of marketing tactics, how do you know what to pursue, whom to hire, and how to coordinate it all? Steve McKee offers three pointers

July 30, 2010

A LinkedIn for LGBT Entrepreneurs

For lesbian, gay, bisexual, and transgender businessfolk, a new online network called dot429 offers unusual advantages

July 20, 2010

Don't Undermine Your Own Brand

Customers value authenticity. Your marketing should reflect what your company can deliver today, not what you aspire to do in the future

May 11, 2010

Manage Brand Fanatics and Brand Detractors

If you're not selling a commodity, you're selling a brand. B.J. Bueno offers advice on encouraging its fans and dealing with detractors

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