Managing information with Decipha

Decipha, a business of Australia Post, is an inbound information management provider. Decipha can help your organisation best manage your incoming information - both physical and electronic. Because every organisation has different needs, Decipha's services can be tailored to meet specific business requirements. Decipha works with a wide range of organisations, from federal and local government, to major financial institutions and well known manufacturers and retailers.

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Electronic mailroom

By imaging, categorising, indexing and transmitting your physical mail electronically, Decipha can deliver it directly to your business systems. This means that your mail gets managed in the most effective manner. It can be pre-processed ready for actioning and directly routed to the right people for attention.

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Forms processing

Decipha can collect and process your organisation's forms, such as applications, surveys, redemptions and competitions. This includes forms received by mail, email, fax, electronically or via the internet. Various options can be provided including imaging, document categorisation, data capture, and data validation to help enable straight-through processing.

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Remittance processing

For many organisations, remittance or payments processing can be key to managing your cash flow. Decipha can collect and manage various incoming payments on behalf of your organisation using automated payment and data capture technologies. Our processes enable same-day banking of received payments.

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Accounts payable processing

Accounts payable processing doesn't have to be a manual, labour intensive process. Decipha can help by providing an automated accounts payable solution for your organisation. Benefits include reducing processing costs, eliminating errors and improving timeliness.

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Electronic archival and retrieval of documents

If your organisation has a multitude of records that need to be managed and accessed more efficiently, Decipha can help. Paper records can be scanned, indexed and stored electronically, for easy access and retrieval as required by your business.

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Mailroom management

Decipha can manage all of your organisation's mail requirements for both internal (inter-office) and external (postal) mail. On-site, off-site or hybrid (onsite and offsite) mailrooms can be established according to your business needs. We offer a full suite of mailroom services including mail x-ray screening; return to sender, and associated administrative services.

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