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Withdrawing mail

You are able to withdraw lodged articles if you have a valid reason. If you need to do so, you can contact us or call the customer care centre on 13 POST (13 7678).

The cost of withdrawal is $25.00 per article, plus:

  • the cost of any telephone calls
  • the cost of any electronic messages
  • return postage.

These prices are valid from 15 September 2008 and include GST.