Customer Service

Our Customer Care service is available from 9am-4pm Sydney time (AEST or AEDST) by phone on 1300 746 724 or by email at eshop@agretail.com.au.

Postal Address (returns):
Australian Geographic Retail Pty Ltd
280 Garfield Road East
Riverstone NSW 2765

Postal Address (for order payments):
Australian Geographic Retail Pty Ltd
PO Box 219
Pymble NSW 2073
Telephone: 1300 746 724 or 02 9473 6700 (9am – 4pm Australian Eastern Standard Time)
Email: eshop@agretail.com.au (we endeavour to respond within one business day for emails regarding current orders in our system and two business days for all other email enquiries).

Feedback: If you have an enquiry, complaint, compliment or other feedback, please feel free to make contact using the above details.