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The Wayback Machine - https://web.archive.org/web/20130320064837/http://www.bankofcanada.ca:80/banknotes/bank-notes-faq/
Canada’s new bank notes are printed on polymer—a smooth, durable film. Secure, durable and innovative, these bills mark a shift away from paper bank notes and are a first for Canadian currency.
2. Why is the Bank of Canada switching from cotton to polymer bank notes?
Polymer notes will help to keep us ahead of counterfeiting. They have innovative security features specifically designed for the polymer material. These notes are also more durable and will last at least 2.5 times longer than their paper counterparts, thereby reducing the impact on the environment.
3. I only see the new $100, $50 and $20 notes online. Will the $5 and $10 notes be printed on polymer too?
Yes. All of the other denominations will be printed on polymer. The $20 will be issued in November 2012; the $10 and $5 will follow by the end of 2013.
Like new paper notes, new polymer bills may feel slippery at first, but they will become less so as they circulate. For more information, watch the handling video
6. Are new polymer notes difficult to count? Why do they seem to stick together?
Brand new bank notes—whether they are paper or polymer—may feel smoother at first but they will become less so as they circulate. Fan, tap or shuffle new polymer notes to separate them before counting them. For more information, watch the handling video
7. Will polymer notes work in ABMs and machines that accept cash payments?
The Bank of Canada has been working with the manufacturers of cash-processing machines to facilitate a smooth transition to polymer notes.
8. Will the polymer notes be recycled?
Yes. Polymer bank notes will be recycled when they become too damaged or worn for public use.
9. How does the environmental impact of polymer notes compare to that of paper notes?
Polymer notes will last at least 2.5 times longer than the current cotton paper notes. This will reduce the environmental impact of manufacturing and transporting polymer bank notes over the life of the series, compared with the impact of notes printed on cotton paper.
10. How long do polymer notes last compared to paper?
Polymer notes last at least 2.5 times longer than paper notes. They are the most durable bank notes ever issued by the Bank of Canada. Though polymer notes are very durable, they are not indestructible and should be handled appropriately. For more information, watch the Made to Last durability video
11. Can I fold or crease my bills?
All notes, paper or polymer, fare better when they are kept flat, not folded. To help polymer notes last longer, avoid creasing, crumpling or stapling them. If you come across crumpled or creased notes, flatten them by applying pressure or by curling them in your hand. For more information, watch the Made to Last durability video
12. Can my notes be cleaned?
You can remove dirt or spills from your notes by wiping them clean with a damp cloth.
13. What should I do if my polymer note gets a tear in it?
While polymer notes are very durable and it is hard to start a tear in them, they can tear quickly if they are nicked. Torn notes can be mended with tape and used again. They will be removed from circulation when they are returned to the Bank of Canada. For more information, watch the Made to Last durability video
1. What do I do if I think I have received a fake bill?
If you think you have a fake bill, take it to the local police. It’s illegal to knowingly use or keep a counterfeit bill.
2. Is counterfeiting a big deal?
Yes. Proceeds from fake cash may fund other crimes in your community. However, the dedication of police agencies, retailers, banks and the Bank of Canada to this issue has brought counterfeiting rates down over the past several years.
3. Which bill is counterfeited the most?
This changes from year to year. It’s better to assume that counterfeiters can target notes of any denomination so that you check everything. The RCMP compiles yearly statistics on counterfeiting levels in Canada.
4. Why won’t the Bank reimburse me if someone gives me fake cash?
To deter counterfeiting, the Bank of Canada, like other central banks, does not exchange fake bills for real ones. The best defence against counterfeiting is to check your notes.
5. Can a business refuse to accept a bill from me even if it’s real?
Yes. Sellers and buyers must agree to the method of payment for each transaction. Although some businesses think they are protecting themselves from fake money by rejecting large-value notes, they may not realize that fraudsters target all notes. Checking every note is your best defence.
6. How does the Bank of Canada fight counterfeiting?
The Bank fights counterfeiting by:
researching, developing, and issuing new bank notes with more advanced security features
offering free training to people who use cash regularly (like retailers and tellers) so they can identify and report fake bills before they enter the cash supply
supporting law-enforcement agencies in their efforts to investigate and prosecute this crime
ensuring that notes in circulation are of good quality
All notes issued by the Bank of Canada since 1935 have legal tender status and retain their full value. If you don’t know how to check notes from past series, exchange them for newer ones at your local bank.
Yes. Simply take your worn bills to a bank and ask for other notes in exchange.
2. What should I do with contaminated or mutilated (significantly damaged) notes?
Contaminated and mutilated (significantly damaged) bank notes should be sent to the Bank of Canada for examination. Depending on their condition, you may be able to redeem the notes at full or partial value.
The themes on our notes are carefully selected after consultations with a broad range of Canadians. We try to ensure that all notes offer perspectives of Canada that are familiar to everyone.
