(Translated by https://www.hiragana.jp/)
Help Centers: solidarity in the train station - Help Center - Ferrovie dello Stato Italiane
The Wayback Machine - https://web.archive.org/web/20150117130902/http://www.fsitaliane.it:80/fsi-en/Commitment/Commitment-to-people/Help-Center/Help-Centers:-solidarity-in-the-train-station

Help Centers: solidarity in the train station

The Help Centers are the first major solidarity project launched by the Ferrovie dello Stato Italiane Group, in collaboration with local authorities and NGO's, to combat the social problems encountered in Italian train stations.

These are "low threshold" information points - i.e. without any filtering of users - located inside or around railway stations, which direct persons in need towards the city's social services (day centres, therapeutic communities, specialised associations) with the aim of rehabilitating them and reinserting them into society.

The Help Center model offers persons in need a concrete alternative to living in the station and the prospect of chronic social exclusion.

To create the Help Centers, the FS Group provides rooms inside or near to the station, on loan for use, to associations and authorities engaged in combating social marginalisation and exclusion.

At this time, there are 14 Help Centers in Italy which provide a genuine network of support in combating social problems.

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