Government IT
Jingle bills: Centrelink wrongly hits 70,000 families for up to $726 each
Noel Towell Computer glitch blamed as welfare agency hits tens of thousands with bills for money that is not owed.
Scrap the fax: Public service's new war
Phillip Thomson Archaic technology wasting time for Canberrans is in the target of new federal agency.
Politwoops returns as Twitter reverses decision to block transparency watchdog
Karen Workman Politwoops will once again be able to collect and publish the deleted tweets of politicians around the world after Twitter announced that it reached a deal with the organisations that run the website.
Centrelink's IT meltdown hits disability pension
Noel Towell Centrelink's tech woes disrupts Disability Pension medical crackdown.
Centrelink apologises for web welfare shutdown
Noel Towell Centrelink clients around Australia are furious over missing payments.
Caution is 'holding the APS back'
Phillip Thomson A report has revealed stunning examples of public service inefficiency when it comes to releasing and managing data.
Queensland can't sue for health payroll bungle: judge
The Queensland government's lawsuit against IBM Australia over the disastrous health payroll system has stalled, after the Supreme Court upheld a legal challenge by the technology giant.
Qld can't sue IBM for health payroll bungle
The Queensland government's lawsuit against IBM Australia over the disastrous health payroll system has stalled after the Supreme Court upheld a legal challenge by the technology giant.
Bureau of Meteorology computers breached, ABC reports
Ben Grubb Australia's Bureau of Meteorology has reportedly had its computer systems breached.
ATO boosts service access via app and voice authentication
Claire Connelly The ATO has announced it will extend its voice authentication system to its mobile app
Education
Code Club gets $1 million birthday present
Claire Connelly On the eve of its first birthday, an Australian non-for-profit facilitating digital literacy in school-aged children just received a million present from the federal government and the Telstra Foundation.
Phoenix rises from the ashes to battle Aussie bushfires
Bennett Ring Firefighters and planners are using an Australian-made bushfire simulator to help them do their job.
ID fraudsters attack ATO at least 11,000 times in one year
Noel Towell, Lisa Cox The ATO has been targeted more than 11,000 times by identity fraudsters attempting to steal tax refunds in 2014-15.
Open data to public use, catch up with the world
Stephen Bartos Public servants need to ditch the control and encourage entrepreneurship.
The APS's 'gap in capability'
Phillip Thomson State of the Service report outlines the major hurdle to digital reform.
Tax refunds targeted by cyber crims
Noel Towell and Lisa Cox Tens of thousands of taxpayers forced to wait for refunds amid suspicion of identity theft.
Public service to ban paper in boxes
Phillip Thomson One powerful agency head warns against "tyranny of small person" as sweeping reforms released for public service.
Centrelink blames smartphone apps for 60,000 blocked calls a day
Noel Towell Centrelink blocked 22m phone calls last year, with smartphone apps blamed for inflating the figures.
Government
Government to start innovation 'crusade'
The federal government is set to 'unleash' innovation and science with a new industry agenda to be announced at the end of 2015.
How public service's digital reforms will happen
Phillip Thomson The millions of customers, the short deadline: how the public service's digital revolution will start.