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2018 Total Ownership Experience Awards: J.D. Power Announces New Award...
J.D. Power has announced its inaugural Total Ownership Experience Award, which goes to the automaker that has created the finest all-encompassing...
2018 Manufacturer Website Evaluation Study Cross-Device—Winter:...
The gap between smartphones and desktop devices, in terms of customer satisfaction, continues to widen, according to the J.D. Power 2018 Manufacturer...
2018 U.S. Vehicle Dependability Study Results to be Announced February 14
On February 14, 2018, J.D. Power will release the results of its annual U.S. Vehicle Dependability Study (VDS). Conducted annually for more than 25...
2017 U.S. Sales Satisfaction Index Study: Online Buyers Beware! Dealers...
As the Digital Age has an increasing influence on retail shopping, a new J.D. Power study shows that when it comes to the car-buying experience, the...
2017 U.S. Consumer Financing Satisfaction Study: Auto Lenders’ Differing...
Submitting auto loan applications by computer can increase overall customer satisfaction with the vehicle-buying experience. Learn more insights from...
2017 U.S. Auto Claims Satisfaction Study: Auto Insurance Customers Slow to...
2017 U.S. New Autoshopper Study: ‘Disruptive’ Website/App Users Spend More...
2017 U.S. Tech Experience Index Study: Non-Premium Vehicles Provide Same...
2017 Seat Quality and Satisfaction Study: Magna Leads in Seat Satisfaction
What’s Your Favorite J.D. Power APEAL Award Winner? Take Our Poll!
2017 U.S. APEAL Study: Consumers Find New Vehicles More Appealing Than Ever
Top-Ranked Cars, Trucks, SUVs, and Minivans in the J.D. Power 2017 U.S....
Infographic: 2017 U.S. APEAL Study Key Stats
2017 Manufacturer Website Evaluation Study Cross-Device—Summer: Gap Widens...
Infographic: 2017 U.S. Initial Quality Study Key Stats
Top-Ranked Cars, Trucks, and SUVs in the J.D. Power 2017 U.S. Initial...
2017 U.S. Initial Quality Study: New Car Quality at an All-Time High
2017 U.S. Auto Insurance Study: Premium Increases Become Sticking Point...
Photo Gallery: 30 Years of Top-Rated Cars in Initial Quality
J.D. Power to Release 2017 Initial Quality Study Findings June 21
2017 U.S. Insurance Shopping Study: Facing Modest Rate Increases, Auto...
2017 U.S. Tech Choice Study: Consumers Fear Technology Failures with...
2017 U.S. Automotive Website Evaluation Study Cross-Device: Delivering...
2017 U.S. Original Equipment Tire Customer Satisfaction Study: Original...
Tesla Owners Love Their Model S, Model X Vehicles, Despite Problems
2017 U.S. Customer Service Index (CSI) Study: Automotive Service Quality...
Infographic: Key Stats and Findings from the 2017 U.S. Vehicle...
2017 J.D. Power Vehicle Dependability Study Video
Top-Ranked Cars, Trucks, and SUVs in the J.D. Power 2017 U.S. Vehicle...
2017 U.S. Vehicle Dependability Study: Excellent Long-Term Quality Isn’t...
2017 Manufacturer Website Evaluation Study Cross-Device—Winter:...
J.D. Power to Release 2017 Vehicle Dependability Study Findings on...
2017 U.S. Auto Avoider Study: Three of Four Car Buyers Avoid Considering...
2016 U.S. Consumer Financing Satisfaction Study: Performing Well on Basics...
What is the Most Reliable SUV?
2016 U.S. Sales Satisfaction Index Study: Product Specialists Help New-...
Top 10 Cars
2016 U.S. Auto Claims Satisfaction Study: Use of Technology Rises in...
2016 Smartphone Automotive Mirroring Report: New Mirroring Technology to...
2016 Automotive Mobile Site Study: More Automakers Switch to Mobile...
J.D. Power Announces Dealer of Excellence Program
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