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Vehicle Dependability Study

Most Owners Still in Love with Their Three-Year-Old Vehicles

”For people looking for a new or used model, now is a good time to find that special vehicle”


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Insights

Mobility Disruptors: Ride-Hailing Services: The Price Better Be Right

With the rapid rise of ride-hailing via companies like Uber and Lyft, does it make sense for a new-vehicle shopper to forego their purchase and simply transition exclusively to becoming a ride-hailing customer to meet their transportation needs?


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Technology, Media & Telecom

Smartphones Become Preferred Channel for Buying New Wireless Devices

The wireless market is rapidly evolving into a self-contained ecosystem in which all aspects of the ownership experience is done entirely on a mobile device

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automotive

Despite shifting dynamics, the global auto industry continues to be driven by one core consideration—the Voice of the Customer. For nearly 50 years, J.D. Power has provided the direct intelligence that fuels accelerated performance.

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