Name :
Customer Support
Click here for quick help on regarding Queries
Have a feedback or suggestion to improve our services. We encourage you to communicate the same to us.
Click here for submitting your valuable feedback
Click here for tracking of Mail items
Click here for redress of any grievance/complaint regarding the services offered by Department of Posts
Click here for Guidelines for Complaints Registration
Any complaint on the services rendered by the Department and concerning behavior of employees of the Department of Posts may be taken up with the Postmaster / In-charge of the Post Office where the transaction has taken place or Senior Superintendent / Superintendent of Post Offices.
Click here for contact details of Postmaster / In-charge of the Post Office and the name of the Region and Circle controlling the Post office by entering the name of Post office or Pincode
Click here for contact details of Chief Post Master General in whose jurisdiction the concerned Post Office is functioning
Click here for Speed Post information, Complaints and tracking problems
The complainant may approach the Chief Postmaster General of the respective Postal Circle at the following address. For contact details click here
If you are dissatisfied with the action taken, approach the Officers in the Postal Directorate at the following address according to the nature of complaint.
Postal Directorate Dak Bhavan New Delhi110001
Fax : 91-821-2440526