Contact us
The Royal Academy is open and we can’t wait to welcome you back! Find out how to get in touch with us if you have any queries.
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Visiting the RA: Find out more about visiting the RA, including our new health and safety measures.
If you bought tickets to an event or exhibition before the RA closed in March and require a refund: please call the RA box office on 0207 300 8000 or email tickets@royalacademy.org.uk.
If you’re unable to attend an upcoming exhibition due to illness, tickets can be moved to another day or refunded up to the day of attendance, simply get in touch with us.
Tickets purchased for exhibitions with revised dates will remain valid and can be transferred once we can confirm our re-opening date; please sign-up to emails for updates.
However, if you wish to donate the cost of your exhibition or event ticket instead of requesting a refund, you would be helping support the RA at this difficult time. We are an independent charity and we don’t receive revenue funding from the government, so we are reliant upon the support of visitors, donors, sponsors, and the loyal Friends of the Royal Academy. Thank you.
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Get in touch
We aim to respond to feedback within one week. If your enquiry is urgent, please call 0207 300 8090. We will not be able to deal with any correspondence by post.
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How to find us
Join us on social media to celebrate the joy of art, with daily doodle challenges, virtual exhibitions and home activities.
Twitter: @royalacademy
Facebook: @royalacademy
Instagram: @royalacademyarts
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Contact details
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Bookings and visits
Ticketing team
020 7300 8090
tickets@royalacademy.org.ukLines are open Everyday, 11am – 4pm
Switchboard
0207 300 8000For general enquiries and information as well as lost property
Lines are open Mon – Thurs, 11am – 4pm. -
Membership
Friends membership
020 7300 8090Lines are open Mon to Sat, 10am – 4pm
Find out more about becoming a Friend of the RA.
The Academicians’ Room
020 7300 5920
Phone Lines are open Mon – Thurs, 10am – 4pm
RA Patrons
020 7300 5885
Royal Academy America
info@raamerica.org -
Eating, drinking and venue hire
Grand Café
ClosedThe Keeper’s House
ClosedEntertaining and venue hire
020 7300 5699
entertaining@royalacademy.org.uk
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Press, marketing and website
Media enquiries and Press Office
press.office@royalacademy.org.ukRoyal Academy website and digital team
digital@royalacademy.org.ukMarketing
marketing@royalacademy.org.uk -
Other contacts
RA Editions
020 7300 5933
raeditions@royalacademy.org.ukArchitecture Programme
architecture@royalacademy.org.ukRA Collection
020 7300 5737
library@royalacademy.org.ukPicture Library
020 7300 5915
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RA Magazine editorial
ramagazine@royalacademy.org.ukRA Magazine subscriptions
raonlineshop@royalacademy.org.uk
Find out more about how you can receive RA Magazine.RA Magazine production and advertising
jane.grylls@royalacademy.org.ukRA Schools
020 7300 5650
info@raschools.org.ukRA Online Shop
0207 300 5841 raonlineshop@royalacademy.org.ukRA Shop
0207 300 5757
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