The Chronicle of Higher Education and The Chronicle of Philanthropy serve our readers with insights and news to help them to succeed in a rapidly changing world. Every day, our staff members bring experience, expertise, and a commitment to quality to this important work. We seek to employ talented people whose contributions will carry forward our mission.
Along with a collegial and collaborative work environment, we offer competitive salaries and outstanding benefits; including five weeks of vacation per year, a generous retirement plan, and comprehensive health benefits.
We encourage candidates to review our posted jobs below and submit a résumé for positions of interest. Every résumé that is submitted for an open position will be carefully reviewed. Candidates whose backgrounds most closely match the requirements of the job will be contacted directly.
The Chronicle is an Equal Opportunity Employer
BUSINESS SOLUTIONS MANAGER
The Chronicle of Higher Education is looking for a dynamic Business Solutions Manager to join our innovative Technology team. The Business Solutions Manager will serve as the project manager/scrum master for our key projects and be the expert on The Chronicle’s business systems that enable the success of our revenue teams.
In this role, you will work closely with your colleagues in the business and revenue departments to identify and shape their need and requirements to craft well-informed user stories. You’ll lead our scrum approach to prioritize, estimate, and plan work with product owners and engineering and test teams. You’ll take a lead role in identifying and implementing the best solutions for the business. You’ll be part of the business solutions team in the Technology department and report to the Senior Director, Business Solutions.
What you’ll do
- Work with the team to drive the definition and execution of features and products. Actively seek out, track and remove barriers to project completion.
- Act as a team lead in considering business needs and identifying optimal solutions through best practices in business analysis and partnering with user experience and engineering colleagues and other functional experts.
- Act as a strong leader and owner of software development projects; motivate and maintain momentum as you drive those projects to successful and on-time completion.
- Champion and support agile capability development and tailor process (including scrums, planning, review and retrospective sessions, demos and more) to each project team.
- Ensure that project schedules and project scope are well defined. Track project progress and report status on a regular basis to the project team and partners. Manage and forecast resource and budget allocation. Drive documentation process for the team.
- Partner with cross-disciplinary teams and stakeholders to ensure product goals are clearly defined and met.
- Collaborate with web platform engineers, data scientists, data engineers, analysts, and test engineers
Qualifications
- Bachelor’s degree and 5+ years of industry experience in project management and technology for business, advertising, and ecommerce systems defining and implementing high impact business solutions.
- Certified Scrum Master, experience as a functional lead or project manager in a high growth technology or media company, including the ability to manage multiple projects simultaneously.
- Knowledge of Jira, Confluence, Target Process, Rally, Version One, or other project management software tools
- Strong analytical and problem-solving skills combined with strong business judgment and ability to present analysis in a clear and compelling manner.
- Demonstrated ability and track record in developing and delivering business systems, technical requirements, and process design/optimization.
- CRM systems integration experience or other core technologies used in media organizations, including ERP, subscription billing, integration platforms, and data solutions such as CDP/DMP and ad systems.
- Excellent communication skills, including ability to communicate technical information to non-technical colleagues and contributors
- Experience in the media advertising, SaaS, software, Internet, recruitment solutions, and/or online subscription business preferred.
We’d love to hear from you. Send your resume, cover letter and salary requirements to technologyposition@chronicle.com with “Business Solutions” in the subject heading.
The Chronicle is an Equal Opportunity Employer.