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Roads & Transport Authority - Service Details
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Apply For a Permit to Transport Passengers in Taxis

This service enables you to obtain a permit to transport passengers in taxis to establish a new franchise company.

Eligibility
All investors are eligible to apply for this service.
Required documents
  1. Work plan that includes operating plan, financial plan, administrative structure and experts that will be hired.
  2. Plan to purchase between 250 and 500 vehicles or the number of vehicles specified during the auction.
  3. Plan to meet the requirements related to the drivers in terms of training, qualifying and issuing a permit to drive a taxi and other vehicles along with a training and qualifying plan for the human resources.
  4. Details proving the administrative and technical expertise of the applicant.
  5. Details about the directing manager and his expertise in the field or in the related fields.
Service fees
  • 1,000 AED permit fees.
Process time
  • 30 working days.
Email
  • murasalat@rta.ae
Process

Through e-mail

  • The customer submits the required documents through RTA e-mail: murasalat@rta.ae. and receives a preliminary approval.
  • The customer heads to the Franchise Services Section to settle the fees and receives the No Objection Certificate.
  • The customer signs the agreement at the Procurement Department at the Roads and Transport Authority (RTA) headquarters.
  • The customer submits to the Financial Department the checks required for the contract.
Average waiting time
  • 1 hour.
Validity

5 years.
What you will get

Permit to transport passengers in taxis.
Terms and conditions
  • The company must have an office to manage and operate the fleet with the necessary facilities in addition to specified locations to accommodate the vehicles.
  • The company must accept any clarifications issued in terms of special requirements for the activity or any amendments that are issued at a later stage and must comply with all service level agreements.
  • Holding the auction according to section needs or according to what the Roads and Transport Authority (RTA) determines.
  • The company must be pre-qualified in the Electronic Pre-Qualification System, Contracts and Purchase Department, Vendor Affairs Section.
FAQs

This service has no FAQs.

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