"Globalization, technology, and an increasingly competitive business environment have encouraged huge changes in supply chain management, the art of sourcing components and delivering finished goods to the customer as cost effectively and efficiently as possible. This guide explores the different aspects of supply chain management and gives hundreds of real life examples of what firms have achieved"--Provided by publisher
At head of title: The economist
Includes bibliographical references (pages 211-226) and index
A historical perspective on industry, trade and transport -- The bullwhip problem -- What supply chain management is and where it is going -- Why CEOs need supply chain management today -- Setting the right supply chain strategy -- Rationalisation : competing on low cost -- Synchronisation : competing on reliability -- Customisation : competing on customer intimacy -- Innovation : competing on revitalisation -- Organising, training and developing staff -- Leveraging information technology -- Measuring success -- Challenges for the future