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Qantas: Difference between revisions - Wikipedia

Qantas: Difference between revisions

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'''Qantas Airways Limited''' ({{IPAc-en|ˈ|k|w|ɒ|n|t|ə|s}} {{respell|KWON|təs}}) is the [[flag carrier]] of [[Australia]]. It is the largest airline by fleet size, international flights, and international destinations in Australia and [[List of largest airlines in Oceania|Oceania]].<ref>{{cite news|title=Qantas reports record annual loss|url=https://www.bbc.co.uk/news/business-28948855|access-date=21 February 2015|work=BBC News|date=28 August 2014|archive-date=23 December 2014|archive-url=https://web.archive.org/web/20141223020316/http://www.bbc.co.uk/news/business-28948855|url-status=live}}</ref><ref>{{Cite news|last=Butler|first=Ben|date=2020-03-17|title=Airlines in crisis: Virgin and Qantas under pressure as government hints at support package|language=en-GB|work=The Guardian|url=https://www.theguardian.com/world/2020/mar/17/airlines-in-crisis-virgin-and-qantas-under-pressure-as-government-hints-at-support-package|access-date=2020-05-03|issn=0261-3077|archive-date=3 June 2020|archive-url=https://web.archive.org/web/20200603015833/https://www.theguardian.com/world/2020/mar/17/airlines-in-crisis-virgin-and-qantas-under-pressure-as-government-hints-at-support-package|url-status=live}}</ref> Qantas is both [[List of airlines by foundation date|the world's third-oldest airline by foundation date]], and the oldest airline in the English-speaking world — being founded in November 1920.<ref>{{Cite web |title=Qantas story takes flight in outback hangar |url=https://www.nationaltrust.org.au/qantas-story-takes-flight-in-outback-hangar/ |access-date=2022-11-15 |website=National Trust |language=en-US}}</ref><ref>{{Cite web|url=https://www.worldatlas.com/articles/oldest-airlines-in-the-world-that-are-still-operating.html|title=Oldest Airlines in the World That Are Still Operating|website=World Atlas|access-date=24 November 2018|archive-date=6 April 2019|archive-url=https://web.archive.org/web/20190406075028/https://www.worldatlas.com/articles/oldest-airlines-in-the-world-that-are-still-operating.html|url-status=live}}</ref> Qantas is a founding member of the [[Oneworld]] airline alliance.<ref name="founder">{{cite press release |title=Five leading airlines to launch '''one'''world global alliance |url=http://www.oneworld.com/ow/news/details?objectID=1271 |publisher=Oneworld |date=21 September 1998 |access-date=5 August 2009 |url-status=dead |archive-url=https://web.archive.org/web/20110715002430/http://www.oneworld.com/ow/news/details?objectID=1271 |archive-date=15 July 2011}}</ref>
 
''Qantas'' is an [[Acronym and initialism|acronym]] of the airline's original name, '''Queensland and Northern Territory Aerial Services''', as it originally served [[Queensland]] and the [[Northern Territory]]. It is popularly nicknamed "The Flying Kangaroo". It is considered the only airline in the world to fly to all [[Seven Continents|seven continents]], with it being the only airline operating regular sightseeing flights to [[Antarctica]], along with flights to Africa, Europe, Asia, North America and South America.<ref>{{Cite web |title=International Flight Network: Qantas |url=https://www.qantas.com/au/en/qantas-experience/international-flight-network.html}}</ref><ref>{{Cite web |date=2020-08-11 |title=Qantas to fly Aussies over Antarctica on 12hr scenic expedition |url=https://australianaviation.com.au/2020/08/qantas-to-fly-aussies-over-antarctica-on-12hr-scenic-expedition/ |access-date=2023-08-28 |website=Australian Aviation |language=en-AUえーゆー}}</ref>
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In June 1959, Qantas entered the jet age when the first [[Boeing 707|Boeing 707–138]] was delivered.<ref name="BG77">{{Cite book | last=Wilson | first =Stewart | title =Boeing 707 Douglas DC-8 & Vickers VC10 | publisher=Aerospace Publications | year =1998| location =ACT, Australia | page =185 | isbn =1-875671-36-6}}</ref> On 14 September 1992, Qantas merged with nationally owned domestic airline, [[Trans Australia Airlines|Australian Airlines]], renamed from Trans-Australia Airlines in 1986.<ref>{{cite magazine|title= World airline directory – Qantas Airways|magazine= [[Flight International]]|issn= 0015-3710|volume= 143|number= 4362|date= 24{{ndash}}30 March 1993|page= 117|url= http://www.flightglobal.com/pdfarchive/view/1993/1993%20-%200640.html|archive-url= https://web.archive.org/web/20121105180417/http://www.flightglobal.com/pdfarchive/view/1993/1993%20-%200640.html|url-status= dead|archive-date= 5 November 2012 }}</ref> Australian Airlines's aircraft started to be rebranded as Qantas aircraft in 1993. Qantas was gradually privatised between 1993 and 1997.<ref>The Hon R. Willis, Answer to a Question without Notice, House of Representatives Debates, 13 May 1993, p.775.</ref><ref>Commonwealth of Australia Budget Statements 1996–97, Budget Paper no. 3, p. 3-191.</ref><ref>Ian Thomas, '"Luck" played a key part in float success', Australian Financial Review, 31 July 1995.</ref> Under legislation passed to allow the privatisation, Qantas must be at least 51% owned by Australian shareholders.<ref>{{cite web |title=Qantas to remain Australian-owned |url=https://www.sbs.com.au/news/qantas-to-remain-australian-owned |website=SBS News |access-date=12 November 2021 |date=18 July 2014 |quote=The revamped Qantas Sale Act insists 51 per cent of the airline remains in Australian hands. |archive-date=12 November 2021 |archive-url=https://web.archive.org/web/20211112030634/https://www.sbs.com.au/news/qantas-to-remain-australian-owned |url-status=live }}</ref>
 
=== Oneworld and Jetstar ===
In 1998, Qantas co-founded the [[Oneworld]] alliance with [[American Airlines]], [[British Airways]], [[Canadian Airlines]], and [[Cathay Pacific]].<ref>{{cite web |title=Oneworld: The alliance to serve the world takes off on February |publisher=Oneworld |date=25 January 1999 |url=http://www.oneworld.com/ow/news/details?objectID=1273 |access-date=15 May 2007 |url-status=dead |archive-url=https://web.archive.org/web/20070831041218/http://www.oneworld.com/ow/news/details?objectID=1273 |archive-date=31 August 2007}}</ref> with other airlines joining subsequently.
 
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In December 2006, Qantas was the subject of a failed bid from a consortium calling itself [[Airline Partners Australia]]. In 2008, merger talks with British Airways did not proceed to an agreement.<ref name="batalksend">{{cite news |last=Fenner |first=Robert and Steve Rothwell |title=British Airways, Qantas Talks Fail on Ownership Split |url=https://www.bloomberg.com/apps/news?pid=20601081&sid=atsndhbnWsoM&refer=australia |publisher=Bloomberg L.P. |date=18 December 2008 |access-date=18 December 2008 |archive-date=25 May 2010 |archive-url=https://web.archive.org/web/20100525071904/http://www.bloomberg.com/apps/news?pid=20601081 |url-status=live }}</ref> In 2011, industrial relations dispute between Qantas and the [[Transport Workers Union of Australia]] resulted in the grounding of all Qantas aircraft and a lock-out of the airline's staff for two days.<ref>{{Cite news|url=http://www.abc.net.au/news/2011-10-30/joyce-defends-qantas-grounding/3608780/?site=newcastle|title=Joyce defends Qantas grounding as backlash grows|work=ABC News|date=30 October 2011|access-date=30 October 2011|archive-date=24 April 2020|archive-url=https://web.archive.org/web/20200424123623/https://www.abc.net.au/news/2011-10-30/joyce-defends-qantas-grounding/3608780?site=newcastle|url-status=live}}</ref>
 
On 25 March 2018, a Qantas [[Boeing 787]] flew non-stop between Australia and Europe, connecting the two continents by air for the first time, with the arrival in London of Flight 9 (QF9).<ref>{{cite news |last=Chong |first=Jordan |date=25 March 2018 |title=Qantas changes the game with departure of first nonstop Australia-UK passenger flight |url=http://australianaviation.com.au/2018/03/qantas-changes-the-game-with-departure-of-first-nonstop-australia-uk-passenger-flight/ |url-status=live |publisher=Australian Aviation |archive-url=https://web.archive.org/web/20180326034606/http://australianaviation.com.au/2018/03/qantas-changes-the-game-with-departure-of-first-nonstop-australia-uk-passenger-flight/ |archive-date=26 March 2018 |access-date=26 March 2018}}</ref> QF9 was a 17-hour, 14,498 km (9,009-mile) journey from [[Perth Airport]] in Western Australia to [[Heathrow Airport|London Heathrow]].<ref>{{cite news|title=Australia-UK: First non-stop flight arrives in London from Perth|url=https://www.bbc.com/news/world-australia-43530332|access-date=25 March 2018|publisher=British Broadcasting Corporation BBC|date=25 March 2018|url-status=live|archive-url=https://web.archive.org/web/20180325021256/http://www.bbc.com/news/world-australia-43530332|archive-date=25 March 2018}}</ref><ref>{{cite news|last1=Munk|first1=David|title=First non-stop scheduled flight from Australia to Britain lands after 17 hours|url=https://www.theguardian.com/world/2018/mar/25/first-non-stop-flight-australia-britain-lands-17-hours-qantas|access-date=25 March 2018|publisherwork=The Guardian|date=25 March 2018|url-status=live|archive-url=https://web.archive.org/web/20180325054931/https://www.theguardian.com/world/2018/mar/25/first-non-stop-flight-australia-britain-lands-17-hours-qantas|archive-date=25 March 2018}}</ref>
 
On 20 October 2019, Qantas Airways completed the longest commercial flight to date, between New York City and Sydney using a Boeing 787–9 Dreamliner in 19 hours and 20 minutes.<ref>{{Cite news|url=https://www.theguardian.com/business/2019/oct/20/qantas-longest-commercial-flight-new-york-sydney-dreamliner-787|title=Qantas Dreamliner completes longest ever commercial flight|publisher=TheGuardian.com|date=20 October 2019 |access-date=22 October 2019|archive-date=22 October 2019|archive-url=https://web.archive.org/web/20191022133408/https://www.theguardian.com/business/2019/oct/20/qantas-longest-commercial-flight-new-york-sydney-dreamliner-787|url-status=live |last1=Neate |first1=Rupert }}</ref>
 
=== COVID 19 == =
[[File:Qantas Campus Mascot, New South Wales, 2022.jpg|thumb|Qantas Campus, Mascot, New South Wales (2022)]]
On 19 March 2020, Qantas suspended about 60% of domestic flights,<ref name="QFdomsus">{{cite press release|url=https://www.qantas.com/au/en/travel-info/travel-updates/coronavirus/qantas-australian-domestic-network-changes.html|title=Qantas domestic network changes|publisher=Qantas|quote=...we'll be suspending around 60 per cent of our domestic flying until the end of May 2020.|access-date=19 March 2020|archive-date=15 June 2020|archive-url=https://web.archive.org/web/20200615073430/https://www.qantas.com/au/en/travel-info/travel-updates/coronavirus/qantas-australian-domestic-network-changes.html|url-status=live}}</ref> put two thirds of its employees on leave, suspended all international flights and grounded more than 150 of its aircraft from the end of March until at least 31 May 2020, following expanded [[COVID-19 pandemic]] government travel restrictions.<ref name="Reuters19Mar">{{cite web|url=https://www.reuters.com/article/us-health-coronavirus-qantas/qantas-to-cease-international-flying-tells-majority-of-workforce-to-take-leave-idUSKBN21602W|title=Qantas to cease international flying, tells majority of workforce to take leave|publisher=Reuters|date=19 March 2020|access-date=19 March 2020|archive-date=12 June 2020|archive-url=https://web.archive.org/web/20200612172432/https://www.reuters.com/article/us-health-coronavirus-qantas/qantas-to-cease-international-flying-tells-majority-of-workforce-to-take-leave-idUSKBN21602W|url-status=live}}</ref><ref name="QFintsus">{{cite press release|url=https://www.qantas.com/au/en/travel-info/travel-updates/coronavirus/qantas-international-network-changes.html|title=Qantas International network changes|publisher=Qantas|quote=All Qantas and Jetstar international flights from Australia will be suspended from the end of March until at least 31 May 2020. Some additional services may be considered to assist with repatriation. More than 150 aircraft will be grounded during this time, including all of Qantas’ A380s, 747s and B787s.|access-date=19 March 2020|archive-date=15 June 2020|archive-url=https://web.archive.org/web/20200615123508/https://www.qantas.com/au/en/travel-info/travel-updates/coronavirus/qantas-international-network-changes.html|url-status=live}}</ref> To survive the pandemic, Qantas axed 6,000 jobs and announced a plan to raise A$1.9&nbsp;billion in new capital.<ref>{{Cite news|date=25 June 2020|title=Coronavirus: Qantas to axe 6,000 jobs due to pandemic|work=BBC News |url=https://www.bbc.com/news/world-australia-53173929|access-date=26 June 2020|archive-date=25 June 2020|archive-url=https://web.archive.org/web/20200625193441/https://www.bbc.com/news/world-australia-53173929|url-status=live}}</ref><ref>{{Cite web|date=2020-06-25|title=Australia's Qantas airline to cut 6,000 jobs as virus hits|url=https://www.foxbusiness.com/markets/australias-qantas-airline-to-cut-6000-jobs-as-virus-hits|access-date=2020-07-24|website=Associated Press|language=en-US|archive-date=24 July 2020|archive-url=https://web.archive.org/web/20200724213322/https://www.foxbusiness.com/markets/australias-qantas-airline-to-cut-6000-jobs-as-virus-hits|url-status=live}}</ref> Qantas offloaded its 30% stake in [[Pacific Airlines|Jetstar Pacific]] to [[Vietnam Airlines]], retiring the Jetstar brand in Vietnam.<ref>{{Cite web|date=2020-06-16|title=Qantas to sell stake in Jetstar Pacific|url=https://australianaviation.com.au/2020/06/qantas-to-sell-stake-in-jetstar-pacific/|access-date=2020-06-26|website=Australian Aviation|language=en-AUえーゆー|archive-date=21 June 2020|archive-url=https://web.archive.org/web/20200621173948/https://australianaviation.com.au/2020/06/qantas-to-sell-stake-in-jetstar-pacific/|url-status=live}}</ref>
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In May 2022, Qantas ordered twelve A350-1000 aircraft from [[Airbus]], to be used in non-stop flights from Sydney to [[Heathrow Airport|London]] in late 2025.<ref>{{Cite news |last1=Manekar |first1=Sameer |last2=Freed |first2=Jamie |date=2022-05-02 |title=Qantas orders Airbus jets for world's longest non-stop flight |publisher=Reuters |url=https://www.reuters.com/business/aerospace-defense/australias-qantas-buy-12-airbus-jets-long-haul-flights-2022-05-01/ |access-date=2022-05-02}}</ref><ref>{{Cite web |date=2022-05-02 |title=Qantas announces plans for non-stop flights from Sydney to New York and London |url=https://www.theguardian.com/business/2022/may/02/qantas-non-stop-flights-australia-to-new-york-london-from-sydney-melbourne-airbus-a350-1000 |access-date=2022-05-03 |website=the Guardian |language=en}}</ref><ref>{{Cite news |date=2022-05-01 |title=Qantas Revives Plan for World's Longest Direct Flights |publisher=Bloomberg.com |url=https://www.bloomberg.com/news/articles/2022-05-01/qantas-revives-plan-for-world-s-longest-direct-flights |access-date=2022-05-03}}</ref> In the same month, Qantas agreed terms to purchase [[Alliance Airlines]]. In April 2023, the [[Australian Competition & Consumer Commission]] (ACCC) opposed the takeover.<ref>[https://web.archive.org/web/20230420034012/https://www.asx.com.au/asxpdf/20230420/pdf/45ntz2c1srvzvm.pdf ACCC opposes Qantas' acquisition of Alliance] [[Australian Competition & Consumer Commission]] 20 April 2023</ref><ref>[https://web.archive.org/web/20230420033852/https://www.smh.com.au/business/companies/competition-watchdog-rejects-qantas-acquisition-of-alliance-20230420-p5d1wq.html Competition watchdog rejects Qantas' acquisition of Alliance] ''[[Sydney Morning Herald]]'' 20 April 2023</ref>
 
=== Non-Stop flight routes ===
In August 2022, Qantas Airways announced plans to compete in June 2023 with [[Air New Zealand]] on the non-stop [[Auckland]]–New York route. Qantas flights would originate in Sydney, before flying in 2025 on a non-stop Sydney–New York route, as part of Project Sunrise. Qantas aims to eliminate the "[[The Tyranny of Distance: How Distance Shaped Australia's History|tyranny of distance]]" by developing non-stop flight routes connecting Australian cities to New York City, and to London.<ref name=NYCAucklandNonstop>{{cite web|url=https://www.businesstraveller.com/business-travel/2022/08/25/qantas-to-launch-nonstop-auckland-jfk-service/|title=Qantas to launch nonstop Auckland-JFK service|author=Mark Caswell|publisher=Business Traveller|date=August 25, 2022|accessdate=1 September 2022}}</ref> In February 2023, Qantas announced soaring profits of A$1.7bn for the second half of 2022, after experiencing losses due to COVID.<ref>{{cite news|url=https://www.bbc.com/news/world-australia-64740570 | title=Qantas: Australian airline's profits soar back after record Covid losses | date=23 February 2023 | publisher=BBC News |access-date=23 February 2023}}</ref> In a development described by [[ABC News (Australia)|ABC News]] as a "mammoth protest vote," on 3 November 2023 nearly 83% of Qantas shareholders voted against the airline's remuneration report.<ref>{{Cite news |date=2023-11-02 |title=Live: Qantas board on notice after 83pc protest vote by shareholders over executive pay |publisher=ABC News |url=https://www.abc.net.au/news/2023-11-03/asx-markets-business-news-live-updates-wall-street-031123/103059440 |access-date=2023-11-03}}</ref>
 
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Australian chef and entrepreneur [[Neil Perry]] has been responsible for the onboard and ground based culinary offerings of the airline since becoming the director of food, beverage, and service in 1997.<ref>{{Cite web |title=Qantas celebrates 25-year partnership with chef Neil Perry |url=https://www.businesstraveller.com/business-travel/2022/10/28/qantas-celebrates-25-year-partnership-with-chef-neil-perry/ |access-date=2022-11-15 |website=Business Traveller |language=en-GB}}</ref><ref>{{Cite web |date=2015-06-25 |title=Neil Perry's role with Qantas to expand beyond food to wine |url=https://www.afr.com/life-and-luxury/food-and-wine/neil-perrys-role-with-qantas-to-expand-beyond-food-to-wine-20150625-ghx6yl |access-date=2022-11-15 |website=Australian Financial Review |language=en}}</ref> In 2022, to celebrate the 25-year collaboration with Perry, Qantas reintroduced a selection of his most popular inflight and lounge dishes.<ref>{{Cite web |last=Scott |first=Katherine |date=2022-11-02 |title=Forget caviar: Neil Perry reveals simple dish first class Qantas passengers demand |url=https://www.traveller.com.au/forget-caviar-neil-perry-reveals-simple-dish-first-class-qantas-passengers-demand-h27ja7 |access-date=2022-11-21 |website=Traveller |language=en-au}}</ref>
 
===Uniform and grooming===
[[File:Qantas flight attendant.jpg|thumb|right|Flight attendant wearing pre-2013 "Morrissey" Qantas uniform]]
Paris-based Australian designer Martin Grant is responsible for the current Qantas uniforms that were unveiled on 16 April 2013. These were to replace the previous uniforms, dubbed colloquially as "Morrissey" by staff after the designer, [[Peter Morrissey]]. The new outfits feature a colour palette of black, red and fuchsia pink. Qantas chief executive Alan Joyce stated that the new design "speaks of Australian style on the global stage" at the launch event that involved employees modelling the uniforms. Grant consulted with Qantas staff members over the course of one year to finalise the 35 styles that were eventually created.<ref>{{cite news|title=It's hats off to new-age Qantas uniform|url=http://www.theaustralian.com.au/life/fashion/its-hats-off-to-new-age-qantas-uniform/story-e6frg8k6-1226622017102|access-date=18 April 2013|newspaper=The Australian|date=17 April 2013|author=Glynnis Traill-Nash|archive-date=18 April 2013|archive-url=https://web.archive.org/web/20130418222117/http://www.theaustralian.com.au/life/fashion/its-hats-off-to-new-age-qantas-uniform/story-e6frg8k6-1226622017102|url-status=live}}</ref> Not all employees were happy with the new uniform, however, with one flight attendant saying "The uniforms are really tight and they are simply not practical for the very physical job we have to do." In 2020 Grant also designed a Qantas branded athleisure-wear collection.<ref>{{cite news |title=Qantas new uniform too sexy say staff |url=http://www.hrgrapevine.com/markets/hr/article/2013-12-11-qantas-new-uniform-too-sexy-say-staff |url-status=live |archive-url=https://web.archive.org/web/20141028155717/http://www.hrgrapevine.com/markets/hr/article/2013-12-11-qantas-new-uniform-too-sexy-say-staff |archive-date=28 October 2014 |access-date=28 October 2014 |publisher=HR Grapevine}}</ref><ref>{{Cite web |date=2020-10-17 |title=The Flygge Series: Qantas launches retro leisure clothing range by Martin Grant |url=https://thedesignair.net/2020/10/17/the-flygge-series-qantas-launches-retro-leisure-clothing-range-by-martin-grant/ |access-date=2022-11-15 |website=TheDesignAir |language=en}}</ref><ref>{{Cite web |title=Qantas unveils leisure clothing line by Martin Grant |url=https://www.businesstraveller.com/business-travel/2020/10/14/qantas-unveils-leisure-clothing-line-by-martin-grant/ |access-date=2022-11-15 |website=Business Traveller |language=en-GB}}</ref>
 
Qantas declared in 2023 that it had ended uniform rules based on gender. Female flight attendants are no longer required to wear high heels, male flight attendants can wear makeup, and flight attendants of any gender can wear the same type of jewelry and have long hair in a ponytail or bun.<ref>{{Cite web|url=https://www.cbsnews.com/news/qantas-male-cabin-crew-members-makeup-women-high-heels/|title=Qantas allowing male cabin crew members to wear makeup and women to scrap high-heels - CBS News|date=9 June 2023|website=www.cbsnews.com}}</ref><ref>{{Cite web|url=https://www.theguardian.com/business/2023/jun/09/qantas-allows-cabin-crew-of-any-gender-to-wear-flat-shoes-make-up-and-have-long-hair|title=Qantas to allow flat shoes, makeup and long hair for cabin crew of any gender|first=Australian Associated|last=Press|date=9 June 2023|via=The Guardian}}</ref>
{{clear right}}
 
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* On 16 July 1951, a [[de Havilland Australia DHA-3 Drover]] registered VH-EBQ crashed off the coast of New Guinea (in the Huon Gulf near the mouth of the Markham River) after the centre engine's propeller failed. The pilot and the six passengers on board were killed.<ref>{{cite web |url=http://nla.gov.au/nla.news-article2833330 |title=Newspaper Article |publisher=Trove.nla.gov.au |date=17 July 1951 |access-date=8 July 2011 |archive-date=28 July 2020 |archive-url=https://web.archive.org/web/20200728103515/https://trove.nla.gov.au/newspaper/article/2833330 |url-status=live }}</ref>
* On 21 September 1951, a [[de Havilland Dragon|de Havilland DH.84 Dragon]] registered VH-AXL, crashed in mountainous country southeast of Arona in the [[New Guinea Highlands|central highlands of New Guinea]], no passengers were on board, the pilot was killed.<ref>{{cite news|title=Pilot killed in Qantas crash|url=https://trove.nla.gov.au/newspaper/article/2838302|access-date=11 February 2018|work=Canberra Times|page=4|archive-date=11 February 2018|archive-url=https://web.archive.org/web/20180211190116/https://trove.nla.gov.au/newspaper/article/2838302|url-status=live}}</ref>
* On 13 December 1951, a de Havilland DH.84 Dragon registered VH-URV crashed in mountainous country near [[Mount Hagen]], central highlands of New Guinea. The pilot and the two passengers were killed. ToThis date, this wasis the last fatal accident suffered by Qantas.<ref>{{cite news|title=Air crash in New Guinea|url=https://trove.nla.gov.au/newspaper/article/42724472|access-date=11 February 2018|work=Cairns Post|date=15 December 1951|page=5|archive-date=11 February 2018|archive-url=https://web.archive.org/web/20180211190125/https://trove.nla.gov.au/newspaper/article/42724472|url-status=live}}</ref>
* On 24 August 1960, a [[Lockheed L-1049 Super Constellation]] registered VH-EAC crashed on take-off at [[Mauritius]] en route to the [[Cocos Islands]], Australia. The take-off was aborted following an engine failure, the aircraft ran off the runway, and was destroyed by fire. There were no fatalities.<ref>{{cite web|title=Misadventure at Mauritius |author=Job, Macarthur |publisher=Flight Safety Australia (January–February 2000) |url=http://www.casa.gov.au/fsa/2000/jan/page49.pdf |date=23 September 1999 |access-date=17 December 2006 |url-status=dead |archive-url=https://web.archive.org/web/20070203225636/http://www.casa.gov.au/fsa/2000/jan/page49.pdf |archive-date=3 February 2007 }}</ref>
* On 1 June 1989, Qantas Flight 5, a Boeing 747-200 operating from Sydney to Singapore was cruising at 32,000ft about 900km south-east of Derby when it sharply climbed 1500ft. The pilots disengaged the auto-pilot and the aircraft sharply descended 1500ft. Unrestrained passengers hit the cabin's internal ceiling panels, leaving holes. The aircraft diverted to Darwin, where 47 passengers were taken to hospital with cuts, bruises, chest pains, concussion, fractured ribs and shock. Three passengers suffered spinal injuries.<ref>{{cite news |last=Cooke |first=Karen |date=3 June 1989 |title='The top of the aeroplane looked like Swiss cheese' |work=[[The Sydney Morning Herald]] |via=Dow Jones Factiva}}</ref><ref>{{cite news |author=<!--not stated--> |date=2 June 1989 |title=46 Hurt as Jet Nose-Dives on Way to Singapore |url=https://www.latimes.com/archives/la-xpm-1989-06-02-mn-1190-story.html |work=Los Angeles Times |access-date=12 March 2024 |archive-url=https://web.archive.org/web/20240311135637/https://www.latimes.com/archives/la-xpm-1989-06-02-mn-1190-story.html |archive-date=11 March 2024 |url-status=live}}</ref><ref>{{cite news |author=<!--not stated--> |date=2 June 1989 |title=47 injured as Qantas jumbo takes a nose-dive |url=https://books.google.com.au/books?id=Nnc1AAAAIBAJ&lpg=PA3&dq=47%20injured%20as%20qantas+injured+as+qantas&pg=PA3#v=onepage&q=47%20injured%20as%20qantas&f=false |work=[[The Age]] |via=Google Books |access-date=12 March 2024}}</ref><ref>{{cite news |author=<!--not stated--> |date=2 June 1989 |title=People tossed as 747 soars, then plunges |url=https://books.google.com.au/books?id=dq1jAAAAIBAJ&lpg=PA2&dq=People%20tossed%20as%20747%20soars+tossed+as+747+soars&pg=PA2#v=onepage&q=People%20tossed%20as%20747%20soars&f=false |work=[[The Register-Guard|Eugene Register-Guard]] |via=Google Books |access-date=12 March 2024}}</ref>
* On 23 September 1999, [[Qantas Flight 1]], a Boeing 747–400 registered VH-OJH, overran the runway while landing at [[Don Mueang International Airport|Bangkok]], Thailand, during a heavy thunderstorm. The aircraft came to a stop on a golf course, but without fatalities. The [[Australian Transport Safety Bureau]] criticised numerous inadequacies in Qantas' operational and training processes.<ref>{{ATSBLink | type =A | year =1999 | occno =199904538 | title =Boeing Co 747-438, VH-OJH | accessdate =23 July 2007}}
</ref>
Line 689 ⟶ 691:
===Sex discrimination controversy===
{{Main|Airline seating sex discrimination controversy}}
In November 2005, it was revealed that Qantas had a policy of not seating adult male passengers next to unaccompanied children. This led to accusations of discrimination. The policy came to light following an incident in 2004 when Mark Wolsay, who was seated next to a young boy on a Qantas flight in New Zealand, was asked to change seats with a female passenger. A steward informed him that "it was the airline's policy that only women were allowed to sit next to unaccompanied children".<ref>{{cite news |url=http://www.nzherald.co.nz/nz/news/article.cfm?c_id=1&objectid=10357510 |title=Ban on men sitting next to children |date=29 November 2005 |work=The New Zealand Herald |access-date=8 July 2011 |first=Ainsley |last=Thomson |archive-date=7 July 2012 |archive-url=https://web.archive.org/web/20120707154406/http://www.nzherald.co.nz/nz/news/article.cfm?c_id=1&objectid=10357510 |url-status=live }}</ref> Cameron Murphy of the NSW Council for Civil Liberties president criticised the policy and stated that "there was no basis for the ban". He said it was wrong to assume that all adult males posed a danger to children.<ref>{{cite news|url=http://www.news.com.au/business/story/0,10166,17403443-462,00.html?from=rss |work=News Limited |title=Qantas ban on men 'discriminatory' |url-status=dead |archive-url=https://web.archive.org/web/20080501070249/http://www.news.com.au/business/story/0%2C10166%2C17403443-462%2C00.html?from=rss |archive-date= 1 May 2008 }}</ref> The policy has also been criticised for failing to take female abusers into consideration.<ref>{{cite news | title=Sex discrimination controversy | author=7:30 Report | publisher=ABC TV | url=http://www.abc.net.au/7.30/stories/s120777.htm | access-date=27 May 2007 | archive-url=https://web.archive.org/web/20071016222157/http://abc.net.au/7.30/stories/s120777.htm | archive-date=16 October 2007 | url-status=dead | df=dmy-all }}</ref>
 
In 2010, when British Airways was successfully sued to change its child seating policy, Qantas argued again that banning men from sitting next to unaccompanied children "reflected parents' concerns".<ref>[[BBC News]]: [https://www.bbc.co.uk/news/uk-11061577 BA changes child seating policy following court case] {{Webarchive|url=https://web.archive.org/web/20170207055728/http://www.bbc.co.uk/news/uk-11061577 |date=7 February 2017 }}, 23 August 2010. Retrieved 15 August 2012</ref> In August 2012, the controversy resurfaced when a male passenger had to swap seats with a female passenger after the crew noticed he was sitting next to an unrelated girl travelling alone. The man felt discriminated against and humiliated before the other passengers as a possible [[Pedophilia|paedophile]].<ref name="Nurse 'humiliated' by Qantas policy">[[The Age]]: ''[http://www.theage.com.au/travel/travel-incidents/nurse-humiliated-by-qantas-policy-20120813-243t4.html Nurse 'humiliated' by Qantas policy] {{webarchive|url=https://web.archive.org/web/20120815221952/http://www.theage.com.au/travel/travel-incidents/nurse-humiliated-by-qantas-policy-20120813-243t4.html |date=15 August 2012 }}'', 13 August 2012. Retrieved 15 August 2012</ref> A Qantas spokesman defended the policy as consistent with that of other airlines in Australia and around the globe.<ref name="Nurse 'humiliated' by Qantas policy" />
 
===Price fixing===
In 2006, a class action lawsuit, alleging price-fixing on air cargo freight, was commenced in Australia. The lawsuit was settled early in 2011 with Qantas agreeing to pay in excess of $21&nbsp;million to settle the case.<ref>{{cite web|author=Freight Transport |url=http://www.eyefortransport.com/content/qantas-settles-us-class-action-lawsuit |title=Qantas settles US class action lawsuit |publisher=EyeforTransport |date=14 January 2011 |access-date=15 August 2012|archive-url=https://web.archive.org/web/20110117040206/http://eyefortransport.com/content/qantas-settles-us-class-action-lawsuit |archive-date=17 January 2011}}</ref>
 
Qantas has pleaded guilty to participating in a cartel that fixed the price of air cargo. Qantas Airways&nbsp;Ltd. was fined [[Canadian dollar|CADきゃど]]$155,000 after it admitted that its freight division fixed surcharges on cargo exported on certain routes from Canada between May 2002 and February 2006.<ref>{{cite news |url=http://www.cbc.ca/money/story/2009/07/07/competition-bureau-quantas-cargo.html |title=CBC News Regulators fine Qantas in Cargo Price-Fixing Cartel |publisher=Canadian Broadcasting Corporation |date=7 July 2009 |access-date=8 July 2011 |archive-date=19 July 2009 |archive-url=https://web.archive.org/web/20090719101658/http://www.cbc.ca/money/story/2009/07/07/competition-bureau-quantas-cargo.html |url-status=live }}</ref><ref>{{cite news |author=Matt O'Sullivan |url=http://www.smh.com.au/business/qantas-to-pay-48m-price-fixing-fine-20110318-1bzox.html |title=Qantas to pay $4.8m price fixing fine |work=[[The Sydney Morning Herald]] |date=18 March 2011 |access-date=15 August 2012 |archive-date=22 September 2011 |archive-url=https://web.archive.org/web/20110922084553/http://www.smh.com.au/business/qantas-to-pay-48m-price-fixing-fine-20110318-1bzox.html |url-status=live }}</ref> In July 2007, Qantas pleaded guilty in the United States to price fixing and was fined a total of $61&nbsp;million through the [[United States Department of Justice|Department of Justice]] investigation. The executive in charge was jailed for six months.<ref>{{cite news |author=Kim Landers |url=http://www.abc.net.au/news/2008-07-29/former-qantas-executive-jailed-over-price-fixing/456540 |title=Former Qantas executive jailed over price-fixing |publisher=Abc.net.au |date=29 July 2008 |access-date=15 August 2012 |archive-date=7 December 2013 |archive-url=https://web.archive.org/web/20131207171848/http://www.abc.net.au/news/2008-07-29/former-qantas-executive-jailed-over-price-fixing/456540 |url-status=live }}</ref> Other Qantas executives were granted immunity after the airline agreed to co-operate with authorities.<ref>{{cite web |url=http://amlawdaily.typepad.com/amlawdaily/2008/05/former-qantas-e.html |title=Former Qantas Executive to Plead Guilty to DOJ Price-Fixing Charges |publisher=Amlawdaily.typepad.com |date=12 May 2008 |access-date=15 August 2012 |archive-date=2 June 2012 |archive-url=https://web.archive.org/web/20120602002444/http://amlawdaily.typepad.com/amlawdaily/2008/05/former-qantas-e.html |url-status=live }}</ref>
 
In 2008, the [[Australian Competition & Consumer Commission]] fined the airline $20&nbsp;million for breaches of the acts associated with protecting consumers.<ref>{{Cite news|url=https://www.abc.net.au/news/2008-10-28/qantas-fined-20m-for-price-fixing/185142|title=Qantas fined $20m for price fixing|date=28 October 2008|work=[[ABC News (Australia)|ABC News]]|access-date=30 December 2018|archive-date=12 October 2019|archive-url=https://web.archive.org/web/20191012095222/https://www.abc.net.au/news/2008-10-28/qantas-fined-20m-for-price-fixing/185142|url-status=live}}</ref><ref>{{Cite news|url=https://www.smh.com.au/business/qantas-cops-fine-for-price-fixing-20081211-6we9.html|title=Qantas cops fine for price fixing|date=11 December 2008|work=The Sydney Morning Herald|access-date=30 December 2018|publisher=[[Fairfax Media]]|archive-date=30 December 2018|archive-url=https://web.archive.org/web/20181230181114/https://www.smh.com.au/business/qantas-cops-fine-for-price-fixing-20081211-6we9.html|url-status=live}}</ref> In November 2010 Qantas was fined 8.8&nbsp;million euros for its part in an air cargo cartel involving up to 11 other airlines.<ref>{{Cite news|url=https://www.abc.net.au/news/2010-11-10/qantas-hit-with-12m-cartel-fine/2330562|title=Qantas hit with $12m cartel fine|last=Brown|first=Rachael|date=10 November 2010|work=ABC News|access-date=30 December 2018|archive-date=21 October 2018|archive-url=https://web.archive.org/web/20181021142032/https://www.abc.net.au/news/2010-11-10/qantas-hit-with-12m-cartel-fine/2330562|url-status=live}}</ref><ref>{{Cite news|url=https://www.theaustralian.com.au/news/nation/qantas-one-of-11-airlines-fined-11-billion-for-colluding-on-cargo-pricing/news-story/2e4aaa4a1cdfc9afade06a953e7d6d42|title=Qantas one of 11 airlines fined $1.1 billion for rigging cargo prices|date=10 November 2010|author=Australian Federal Police|work=[[The Australian]]|access-date=30 December 2018|publisher=[[News Corp Australia]]|archive-date=13 May 2017|archive-url=https://web.archive.org/web/20170513151357/http://www.theaustralian.com.au/news/nation/qantas-one-of-11-airlines-fined-11-billion-for-colluding-on-cargo-pricing/news-story/2e4aaa4a1cdfc9afade06a953e7d6d42|url-status=live}}</ref> Qantas was fined NZ$6.5&nbsp;million in April 2011 when it pleaded guilty in the [[New Zealand High Court]] to the cartel operation.<ref>{{cite news|url=https://www.abc.net.au/news/2011-05-12/qantas-fined-5m-for-price-fixing/2709208|title=Qantas fined $5m for price-fixing|date=12 May 2011|work=ABC News|access-date=30 December 2018|author=Australian Federal Police|archive-date=2 November 2017|archive-url=https://web.archive.org/web/20171102001249/http://www.abc.net.au/news/2011-05-12/qantas-fined-5m-for-price-fixing/2709208|url-status=live}}</ref>
 
===Industrial disputes and 2011 grounding of fleet===