(Translated by https://www.hiragana.jp/)
Workplace Ostracism and Instigated Workplace Incivility: A Moderated Mediation Model of Narcissism and Negative Emotions
IDEAS home Printed from https://ideas.repec.org/a/kap/porgrv/v24y2024i1d10.1007_s11115-023-00754-w.html
   My bibliography  Save this article

Workplace Ostracism and Instigated Workplace Incivility: A Moderated Mediation Model of Narcissism and Negative Emotions

Author

Listed:
  • Malik Zeeshan

    (Air University School of Management)

  • Noshaba Batool

    (Air University School of Management)

  • Muhammad Ali Raza

    (COMSATS University Islamabad)

  • Bahaudin G. Mujtaba

    (Huizenga College of Business and Entrepreneurship, Nova Southeastern University)

Abstract

This study aims to examine the association between workplace ostracism (WO) and instigated workplace incivility (IWI). By drawing on the stressor-emotion model of counterproductive work behaviour (SEM-CWB) (Spector & Fox, 2005), the research examines the mediating role of negative emotions (NEs) and moderating role of narcissism between WO – IWI relationship. The study employs partial least squares structural equation modelling (PLS-SEM, Smart PLS-4) to analyse 300 responses taken from employees working in public sector organizations. Data were collected in two-time lags. The empirical results confirmed that WO is positively and significantly related to IWI directly as well as through the mediation of NEs. Moreover, narcissism moderates the mediated relationship in a way that the relationship gets stronger for higher level of narcissism. WO – IWI relationship with moderated mediation of narcissism and NEs has never been explored in the past. This study adds to the literature on SEM-CWB. It offers valuable insights to the public sector organizations in developing policies and norms within the organizational culture to proactively counter the adverse effects of WO and IWI.

Suggested Citation

  • Malik Zeeshan & Noshaba Batool & Muhammad Ali Raza & Bahaudin G. Mujtaba, 2024. "Workplace Ostracism and Instigated Workplace Incivility: A Moderated Mediation Model of Narcissism and Negative Emotions," Public Organization Review, Springer, vol. 24(1), pages 53-73, March.
    • Handle: RePEc:kap:porgrv:v:24:y:2024:i:1:d:10.1007_s11115-023-00754-w
    DOI: 10.1007/s11115-023-00754-w
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s11115-023-00754-w
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1007/s11115-023-00754-w?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Yina Mao & Yan Liu & Chunyan Jiang & Iris D. Zhang, 2018. "Why am I ostracized and how would I react? — A review of workplace ostracism research," Asia Pacific Journal of Management, Springer, vol. 35(3), pages 745-767, September.
    2. Tan Fee Yean & Johanim Johari & Khulida Kirana Yahya & Tay Lee Chin, 2022. "Determinants of Job Dissatisfaction and Its Impact on the Counterproductive Work Behavior of University Staff," SAGE Open, , vol. 12(3), pages 21582440221, September.
    3. Gerardo A. Miranda & Jennifer L. Welbourne, 2023. "Examining Incivility Through a Moral Lens: Coworker Morality Appraisals, Other-Condemning Emotions, and Instigated Incivility," Journal of Business Ethics, Springer, vol. 182(2), pages 501-519, January.
    4. Hua, Changhua & Zhao, Li & He, Qile & Chen, Ziguang, 2023. "When and how workplace ostracism leads to interpersonal deviance: The moderating effects of self-control and negative affect," Journal of Business Research, Elsevier, vol. 156(C).
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Yina Mao & Jian He & Dongtao Yang, 2021. "The dark sides of engaging in creative processes: Coworker envy, workplace ostracism, and incivility," Asia Pacific Journal of Management, Springer, vol. 38(4), pages 1261-1281, December.
    2. Daphne W. Yiu & Long W. Lam & Ajai Gaur & Seung-Hyun Lee & Chi-Sum Wong, 2018. "Asian relevance, global impact: Asian management research entering a new era," Asia Pacific Journal of Management, Springer, vol. 35(3), pages 565-571, September.
    3. Shen, Jie & Wajeeh-ul-Husnain, Syed & Kang, Haiying & Jin, Quan, 2021. "Effect of outgroup social categorization by host-country nationals on expatriate premature return intention and buffering effect of mentoring," Journal of International Management, Elsevier, vol. 27(2).
    4. Haq, Inam ul & Azeem, Muhammad Umer & Rasheed, Maria & Anwar, Farooq, 2024. "How does witnessing coworker ostracism differentially elicit victim-directed help and enacted ostracism: The mediating roles of compassion and schadenfreude, moderated by dispositional envy," Journal of Business Research, Elsevier, vol. 179(C).
    5. Haina Zhang & Ziwei Yang & Ho Kwong Kwan & Fangjian Wu, 2023. "Workplace ostracism and family social support: a moderated mediation model of personal reputation," Asia Pacific Journal of Management, Springer, vol. 40(4), pages 1643-1682, December.
    6. Andiappan, Meena & Dufour, Lucas, 2021. "The evolution of unethical behavior engagement amongst longshoremen in France: A 70-year perspective," Organizational Behavior and Human Decision Processes, Elsevier, vol. 166(C), pages 49-67.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:kap:porgrv:v:24:y:2024:i:1:d:10.1007_s11115-023-00754-w. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.