The LS2 warranty is valid from 2-5* years from the date of purchase.

PRODUCTS WITH A 5-YEAR WARRANTY

FF399 VALIANT
FF900 VALIANT II
FF313 VORTEX
MX471 XTRA
MX470 SUBVERTER
FF327 CHALLENGER
FF805 THUNDER
MX701 EXPLORER
FF811 VECTOR II
MX703 XFORCE
FF906 ADVANT
FF901 ADVANT X
FF901 ADVANT CARBON
FF807 DRAGON
FF910 ADVANT II

LIMITATIONS AND EXCLUSIONS

LS2 cannot be held liable regarding the product in the following circumstances:

1.1.    For defects sustained during the regular use of the item.
1.2.    Wear and tear of certain parts due to regular use and lack of maintenance by the owner (e.g., padding, liners, visors, sun visor mechanisms, PINLOCKs, etc.)
This warranty also does not cover damage caused by stone chips, scratches, abrasions, or other damage to the outer shell and painted surfaces caused by the helmet coming into contact with any other surface or object.
1.3.    Misuse of the item or any mechanism of the item; the warranty does not apply to issues arising from misuse, negligence, modifications, accidents, etc., by the user.
1.4.    Alterations made to the item, removal of parts, or inclusion of non-original parts (manipulating the shell or the interior - EPS/LINER -, changing, cutting, or compressing the interior, and painting, varnishing the shell).
1.5.    Use of glues, adhesives, or other products that may damage the surface of the item.
1.6.    Prolonged exposure to sunlight that may discolor the item or damage other parts of it.
1.7.    Exposure of the product on surfaces that may erode the surface or fabrics of the items.
1.8.    Fluorescent colors (paints and/or decorations) may fade or degrade over time depending on the user’s environment and repeated exposure of the helmet to external elements, without this being considered a defect.
1.9.    Tech Design Team does not accept as warranty-covered defects all subjective consequences due to use such as comfort issues, noise, or whistling detected after the first month from the purchase date of the helmet.

If during the 2–5-year warranty period there is any problem covered by the warranty, LS2 undertakes to repair or replace any defective components, up to a maximum value limit which is the purchase value of the helmet.

In all cases, the maximum warranty period is 5-years. Replacement of a component during this period does not prolong this period.

PROCEDURE

The customer must fill out all the fields of the warranty card with truthful data and send it to LS2 when purchasing the helmet. All warranty claims must be made through the LS2 dealer who sold the helmet.

The purchaser must notify the dealer if there is any problem with the helmet along with the subject of the claim and return it together with the warranty card filled out when the helmet was purchased. This warranty is valid only for European countries. This warranty does not affect in any way the statutory rights of the purchaser as stipulated by directive 1999/44CE.

We recommend you replace your helmet for a new one after a period of 5 years from the date of purchase, to protect your health from certain external factors that could be prejudicial to the safety characteristics of this essential piece of protective equipment.