What’s new on the Macmillan Education Teacher and Student apps? (Download Manager)
This FAQ provides a summary of the improvements that have been made to the download manager on the Macmillan Education Teacher and Student apps. (19th July 2023).
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What are the system requirements for the Macmillan Education Student App?
Please ensure that you install the app on a compatible device
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What can I do if I am experiencing problems with my internet connection?
This FAQ provides information on how to troubleshoot issues with your internet connection whilst accessing the Macmillan Education Student and Teacher apps.
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I would like to buy Macmillan Education titles in my country. How can I do it?
You can find a list of distributors for your country here.
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How do I register as a new user on macmillaneducationeverywhere.com?
How to register as a new user.
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I have spotted a potential error in your book. How should I report it to you?
Please let us know if you spot a potential error in one of our titles.
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How do I find my access code?
You will find your access code printed on the inside cover of your book or booklet.
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Sign in with Google feature available on Macmillan Education Everywhere
This FAQ provides information on the sign in and registration Google features which are now available to new and existing users on Macmillan Education Everywhere.
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Is there a user guide for the Macmillan Education Student App?
Yes, there is a comprehensive user guide for the Macmillan Education Student App.
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What homework features are available on the Macmillan Education Teacher and Student Apps?
This FAQ provides details on the homework functionality available on the Macmillan Education Teacher and Student Apps.
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What information should I send when I contact you?
We will need to following information to start investigating your case.
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How do I activate my access code as an existing user on macmillaneducationeverywhere.com?
How to activate your code as an existing user.
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How can I check which Windows version I have?
Steps to check which Windows version you are using
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Video tutorials on using Macmillan Education Student App
Please find below video tutorials on how to navigate through Macmillan Education Student app.
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What should I do if I forget my login details for macmillaneducationeverywhere.com?
How to retrieve your log in details.
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How can I sign into Macmillan Education Everywhere with Google as an existing user?
This FAQ provides details on how you can sign into your existing Macmillan Education Everywhere account using your Google credentials.
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How can I unlink my Google account on Macmillan Education Everywhere?
This FAQ provides details on how you can unlink your Google account on Macmillan Education Everywhere.
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How can I register as a new user using Google on Macmillan Education Everywhere?
This FAQ provides details on how you can register on Macmillan Education Everywhere as a new user, using your Google credentials.
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Video tutorials on ‘How to register an account on Macmillan Education Everywhere’
Please find below video tutorials on how to register an account on Macmillan Education Everywhere
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How do I download and install the Macmillan Education app as a teacher or student?
Please follow the steps below to download and install the teacher’s or the student’s app.
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Can I link more than one Google account to my Macmillan Education Everywhere account?
This FAQ provides details on the number of Google accounts you can link to your Macmillan Education Everywhere account.
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How can I uninstall the Macmillan Education Teacher or Student app and delete the related files on my device /clear cache?
This FAQ outlines the steps to uninstall the Macmillan Education Teacher/Student app and clear cache by deleting the related files.
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Can I change my password if I registered using Google on Macmillan Education Everywhere?
This FAQ provides information on how you can change your password if you registered using Google on Macmillan Education Everywhere.
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What can I do if I receive the ‘we are unable to link your account’ onscreen message when trying to sign in with Google on Macmillan Education Everywhere?
This FAQ provides details on the steps you should take if you receive the 'Unable to link your account' onscreen message whilst trying to sign in with Google on Macmillan Education Everywhere.
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How can I change my personal information on the Macmillan Education Student App?
To change your personal information, log in at https://www.macmillaneducationeverywhere.com/ and click ‘Your profile’.
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What can I do if I have received the ‘Can’t link account’ onscreen message on Macmillan Education Everywhere?
This FAQ provides steps on how to link your Google account on MEE if you receive the 'Can't link account' error message.
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What can I do if there are performance issues on my device?
This FAQ provides information on how to troubleshoot performance issues whilst accessing the Macmillan Education Student and Teacher apps.
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How do I register as a minor?
In most countries you are considered a minor if you are under 13. When registering, you will need to enter your parents/guardian email address.
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How do I take a screenshot?
Steps to take a screenshot in Windows and Mac computers.
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Is there a user guide available for Assessment?
Links to download the Asessment user guides.
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How do I access my resources on the Macmillan Education Student App?
To access your resources, please follow the steps below.
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If I change my password on Macmillan Education Everywhere will it also update the password to my Google account?
This FAQ provides details on updating passwords on the MEE Portal if you have connected your Google account.
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Where do I log in as a student?
Log into https://www.macmillaneducationeverywhere.com/ to download the Macmillan Education Student App for the first time and to access your Student’s Resource Centre.
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As a Teacher, how can I download and remove content on the Macmillan Education Teacher App?
As a teacher you can download and remove student book content on the Macmillan Education teacher app as below:
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As a student, how can I view the homework that has been assigned to me?
Once you have joined your teacher’s class you can receive and complete assigned homework.
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How can I keep myself logged in on the Macmillan Education app?
If you wish to keep yourself logged in on the app when using your personal device, remember to tick the “Keep me logged in” box when entering your login details.
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How do I clear cache and cookies on my internet browser?
Steps to clear cache and cookies on browsers.
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How do I find out my browser information?
Steps to get browser information.
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How do I adjust the size of interactive activities on the Macmillan Education Apps?
To adjust the size of the activities, click any corner of the box and adjust it.
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Is there a limit to the number of devices I can install the Macmillan Education app on?
There is not a limit to the number of devices on which you can install the Macmillan Education app on.
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How can I join my teacher’s class on the Macmillan Education Student App?
Steps to join a class on the Macmillan Education Student App.
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How can I know what's in my pack?
You can visit our online catalogue at http://www.macmillanenglish.com/ to find out which materials are included in your pack.
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How can I download content from Preparation&Practice on the Macmillan Education Student App?
Steps to download content from the Preparation&Practice section on the Macmillan Education Student app.
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What can I do if there are performance issues on my device and network?
This FAQ links to troubleshooting information if you experience performance and network issues whilst accessing the Macmillan Education Student and Teacher apps.
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How can I download content from my digital book on the Macmillan Education Teacher/Student App?
Steps to download content from the digital book on the Macmillan Education Teacher or Student app.
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As a student how do I submit my answers for the Preparation and Practice and Digital Student’s Book activities?
As a student you can complete activities within the Preparation and Practice and the Digital Student's Book area of the app.
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As a student, how can I view the book pages on the Macmillan Education Student app on my mobile phone?
In order to see the book pages from your digital books, you will need to use a computer or a tablet.
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How do I uninstall my app?
Please follow the instructions below to uninstall our apps on the different operating systems.
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As a student, how can I access the Challenge activities?
As a student you can complete challenge activities for extra practice.
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How can I remove content on the Macmillan Education Teacher/Student app?
Steps to remove content from the Macmillan Education Teacher/Student app using the Download manager.
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My student has registered using Google, can I generate their login details via Get Student Logins on the Macmillan Education Teacher app?
If your student has registered using Google and has joined your class, they will be assigned a username and a password when you use the "Get Student Logins" functionality on the Macmillan Education Teacher app.
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How can I download the Challenge content on the Macmillan Education Student App?
Steps to download content from the Challenge section on the Macmillan Education Student app.
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As a student how do I submit my activities for On-The-Go Practice?
This FAQ provides information on how you can complete activities within On-The-Go Practice area of the Macmillan Education Student App.
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Where can I find my bookmarked activities?
This FAQ lets you know where you can find your bookmarked questions when taking an assessment.
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How can I start my assessment?
This FAQ provides steps on how you can start taking an assessment.
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How can I enable microphone and audio recording on iOS devices on the Macmillan Education Student and Teacher apps
This FAQ provides information on how to enable audio recording on iOS devices on the Macmillan Education Student and Teacher apps.
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How can I highlight text?
This FAQ provided steps on how to highlight text when taking an assessment.
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I clicked Close. What happens to my answers?
This FAQ lets you know what happens to your answers if you accidentally click on Close.
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Troubleshooting tips : Macmillan Education Student and Teacher apps
This FAQ provides information on the steps you can take to resolve common performance and connectivity issues whilst accessing the Macmillan Education Student and Teacher apps.
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How can I access my assigned assessments?
This FAQ provides information on how you can view the assessments your teacher has assigned to you.
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How can I bookmark my activities?
This FAQ provides steps on how to bookmark activities when taking an assessment.
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How can I view the answers of my assessment?
This FAQ gives you steps on how to view the correct answers after an assessment.
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How can I view questions I have not yet attempted?
This FAQ lets you know how you can view the questions you haven't attempted when taking an assessment.
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How can I view and download my grades?
This FAQ gives you steps on how you can view and download your grades after taking an assessment.
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How can I view the activities I have already answered?
This FAQ lets you know how you can find the questions you have already answered during an assessment.
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How can I see my teacher’s feedback?
This FAQ provides steps on how to view your teacher's feedback after an assessment.
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Can I re-attempt questions?
This FAQ lets you know if you can re-attempt questions when taking an assessment.
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Where can I get the passcode for my assessment?
This FAQ lets you know where you can get the passcode for an assessment that your teacher has assigned to you.
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Can I correct my answers?
This FAQ tells you how you can correct your answers when taking an assessment.
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How can I use the zoom tool on the Macmillan Education Student and Teacher Apps?
This FAQ will explain how you can use the free zoom tool on the Macmillan Education Student and Teacher Apps.
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As a student, how can I view the answers I previously submitted?
This FAQ will explain how you can view the answers you previously submitted in the Digital Student's Book area.
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