What’s new on the Macmillan Education Teacher and Student apps? (Download Manager)
This FAQ provides a summary of the improvements that have been made to the download manager on the Macmillan Education Teacher and Student apps. (19th July 2023).
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I would like to buy Macmillan Education titles in my country. How can I do it?
You can find a list of distributors for your country here.
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I have spotted a potential error in your book. How should I report it to you?
Please let us know if you spot a potential error in one of our titles.
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How do I find my access code?
You will find your access code printed on the inside cover of your book or booklet.
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Sign in with Google feature available on Macmillan Education Everywhere
This FAQ provides information on the sign in and registration Google features which are now available to new and existing users on Macmillan Education Everywhere.
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Is there a user guide for the Macmillan Education Student App?
Yes, there is a comprehensive user guide for the Macmillan Education Student App.
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What information should I send when I contact you?
We will need to following information to start investigating your case.
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Video tutorials on using Macmillan Education Teacher app
This FAQ provides details on how you can access the Macmillan Education Teacher app video tutorials.
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Is there a user guide for the Macmillan Education Teacher App?
Yes, there is a comprehensive user guide for the Macmillan Education Teacher App.
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Video tutorials on using Macmillan Education Student App
Please find below video tutorials on how to navigate through Macmillan Education Student app.
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What should I do if I forget my login details for macmillaneducationeverywhere.com?
How to retrieve your log in details.
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How can I sign into Macmillan Education Everywhere with Google as an existing user?
This FAQ provides details on how you can sign into your existing Macmillan Education Everywhere account using your Google credentials.
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How can I unlink my Google account on Macmillan Education Everywhere?
This FAQ provides details on how you can unlink your Google account on Macmillan Education Everywhere.
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As a student, how can I download the Navio app?
Steps to download the Navio app as a student.
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What are the system requirements for Navio?
System requirements to use Navio on a computer, tablet or mobile device.
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How can I register as a new user using Google on Macmillan Education Everywhere?
This FAQ provides details on how you can register on Macmillan Education Everywhere as a new user, using your Google credentials.
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Video tutorials on ‘How to register an account on Macmillan Education Everywhere’
Please find below video tutorials on how to register an account on Macmillan Education Everywhere
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How do I access the Test Generator?
To access the Test Generator, log in to your resource centre homepage.
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What are the system requirements for the Macmillan Education Teacher App?
System requirements for the Macmillan Education Teacher App.
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Can I link more than one Google account to my Macmillan Education Everywhere account?
This FAQ provides details on the number of Google accounts you can link to your Macmillan Education Everywhere account.
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How can I uninstall the Macmillan Education Teacher or Student app and delete the related files on my device /clear cache?
This FAQ outlines the steps to uninstall the Macmillan Education Teacher/Student app and clear cache by deleting the related files.
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Can I change my password if I registered using Google on Macmillan Education Everywhere?
This FAQ provides information on how you can change your password if you registered using Google on Macmillan Education Everywhere.
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What can I do if I receive the ‘we are unable to link your account’ onscreen message when trying to sign in with Google on Macmillan Education Everywhere?
This FAQ provides details on the steps you should take if you receive the 'Unable to link your account' onscreen message whilst trying to sign in with Google on Macmillan Education Everywhere.
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How can I change my personal information on the Macmillan Education Student App?
To change your personal information, log in at https://www.macmillaneducationeverywhere.com/ and click ‘Your profile’.
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What are the System Requirements for the Test Generator?
Please see below the system requirements for the Test Generator.
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What can I do if I have received the ‘Can’t link account’ onscreen message on Macmillan Education Everywhere?
This FAQ provides steps on how to link your Google account on MEE if you receive the 'Can't link account' error message.
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How can I add students to my class on the Macmillan Education Teacher App?
There are four ways to add students to your class.
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How do I choose to either show or hide the answers in the test I have created on the Test Generator?
You can show or hide answers in the tests by following these instructions.
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What is the Test Generator?
The Test Generator is a tool that will allow you to retrieve and create tests.
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What does the 'Choose Order' option mean on the Test Generator?
You can choose different orders of questions when you create a new test.
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If I change my password on Macmillan Education Everywhere will it also update the password to my Google account?
This FAQ provides details on updating passwords on the MEE Portal if you have connected your Google account.
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How do I print the test I have just created on the Test Generator?
You can print your test by creating a PDF of the test.
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Is there a User Guide for Navio?
Link to download the Navio User Guide.
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How do I access my resources on the Macmillan Education Teacher App?
To access your resources, please follow the steps below.
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As a teacher, how can I download the Navio app?
Steps to download the Navio app.
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As a Teacher, how can I download and remove content on the Macmillan Education Teacher App?
As a teacher you can download and remove student book content on the Macmillan Education teacher app as below:
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Is there a limit to the number of devices I can install the Navio app on?
Information on how many devices you can install the Navio app on.
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What's new for Global Stage?
This FAQ provides information on the changes we have made to Global Stage as of August 1st 2022.
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How can I keep myself logged in on the Macmillan Education app?
If you wish to keep yourself logged in on the app when using your personal device, remember to tick the “Keep me logged in” box when entering your login details.
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How can I set up my avatar on Navio?
Steps to set up an avatar on Navio.
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How do I adjust the size of interactive activities on the Macmillan Education Apps?
To adjust the size of the activities, click any corner of the box and adjust it.
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How can I unlock activities on Navio?
Students must complete each activity to unlock the next.
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Do my students need a class code to join my class on the Macmillan Education Teacher App?
When students change classes, their teacher can provide them with a class code to join the new class.
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Is there a limit to the number of devices I can install the Macmillan Education app on?
There is not a limit to the number of devices on which you can install the Macmillan Education app on.
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What information is included in my student's progress report?
The students’ progress report, records students’ grades from the activities they complete in the Macmillan Education Student App allowing the teacher to see if the students are up to date, making good progress or if they need extra help.
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Can I contact you for help with my homework?
This FAQ confirms that we are unable to assist students with the homework their teachers have set them.
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As a teacher, how can I use the Lesson Path functionality?
When you open the student book, click on the book tools to access the Lesson Path icon.
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How can I download content from Preparation&Practice on the Macmillan Education Student App?
Steps to download content from the Preparation&Practice section on the Macmillan Education Student app.
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How can I earn points/badges on Navio?
How students can earn points and badges on Navio app.
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How can I download content from my digital book on the Macmillan Education Teacher/Student App?
Steps to download content from the digital book on the Macmillan Education Teacher or Student app.
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How can I change my personal information on the Macmillan Education Teacher App?
You can change your personal information by going to your classes.
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What steps do I need to take to enable me to set up an online Microsoft Teams class on the Macmillan Education Teacher App?
This FAQ provides information on the steps you need to take to use the Microsoft Teams Online Class feature.
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What Classroom Presentation Kit tools are available on the Macmillan Education Teacher App?
On the whiteboard you can use the tools below.
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How can I add a class on the Macmillan Education Teacher App?
Steps for teachers to add a class on the Macmillan Education Teacher App.
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As a teacher, how can I use the Online lesson feature to access Microsoft Teams?
As a teacher, how can I use the Online lesson feature to access Microsoft Teams?
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As a teacher, how can I use the Online lesson feature to access Google Meet?
As a teacher, how can I use the Online lesson feature to access Google Meet?
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As a teacher, how can I use the Online lesson feature to access Zoom?
This FAQ will explain how you can use the Online Lesson feature on the Macmillan Education Teacher App.
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How do I uninstall my app?
Please follow the instructions below to uninstall our apps on the different operating systems.
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How can I remove content on the Macmillan Education Teacher/Student app?
Steps to remove content from the Macmillan Education Teacher/Student app using the Download manager.
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My student has registered using Google, can I generate their login details via Get Student Logins on the Macmillan Education Teacher app?
If your student has registered using Google and has joined your class, they will be assigned a username and a password when you use the "Get Student Logins" functionality on the Macmillan Education Teacher app.
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As a teacher how can I view my student’s answers for their latest attempts for completed activities?
This FAQ will explain how you can view the answers your students submitted in their latest activity attempts.
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How can I share my screen and audio on Zoom whilst using the Macmillan Education Teacher App (browser version)?
This FAQ explains how you can share your screen and audio on Zoom ,whilst using the Macmillan Education Teacher App (browser version).
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How can I share my screen and audio on Google Meet whilst using the Macmillan Education Teacher App (desktop version)?
This FAQ provides details on screen sharing on Google Meet whilst using the Macmillan Education Teacher App (desktop version).
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What changes have we made to the avatars on Navio?
This FAQ provides information on the new avatars we have introduced on Navio.
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How can I download the Challenge content on the Macmillan Education Student App?
Steps to download content from the Challenge section on the Macmillan Education Student app.
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How can I share my screen and audio on Zoom whilst using the Navio Student and Teacher Apps?
This FAQ will provide details on how you can screen share on Zoom whilst using the Navio Student and Teacher Apps.
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How can I share my screen and audio on Google Meet whilst using the Navio Student and Teacher Apps?
This FAQ will provide details on the Google Meet screen sharing options whilst using the Navio Student and Teacher Apps.
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How can I enable microphone and audio recording on iOS devices on the Macmillan Education Student and Teacher apps
This FAQ provides information on how to enable audio recording on iOS devices on the Macmillan Education Student and Teacher apps.
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What’s new on the Macmillan Education Teacher app? (Google Classroom import/sync functionality).
This FAQ provides information on the new Google Classroom import/sync functionality that is now available on the Macmillan Education Teacher app.
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How can I import a class I’ve created on Google Classroom to the Macmillan Education Teacher app?
This FAQ provides steps on how to import a class you've created on Google Classroom to the Macmillan Education Teacher app.
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How can I complete the activities within the Digital Language Book and Digital Literacy Book on the Macmillan Education Student app browser?
Information on how to complete interactive activities within the Global Stage digital books.
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What course content will I have access to from the 1st August 2022?
From the 1st August 2022 you will be able to access your Global Stage digital books on the Macmillan Education Student app.
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How can I view the rewards my teacher has awarded me?
Steps to view your rewards on Navio.
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As a teacher how can I assign rewards to my students on the Macmillan Education Teacher app?
This FAQ explains how to assign rewards to your students on MEP. Students will be able to see their reward when they log in on Navio.
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How can I sync a class I have already imported from Google Classroom on the Macmillan Education Teacher app?
This FAQ provides the steps to sync a class you have already imported from Google Classroom on the Macmillan Education Teacher app.
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How can I log into the Macmillan Education Student browser app as an existing Global Stage or Give Me Five! user?
Steps to access Macmillan Education Student browser app as an existing Global Stage or Give Me Five! user.
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As an existing Global Stage or Give Me Five! teacher how can I access the Navio 3D Worlds?
As a teacher you can keep accessing the Navio 3D worlds on the Navio app by logging in with your existing login details.
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How do I download and install the Macmillan Education app as a teacher? (Global Stage and Give Me Five!)
Steps to download and install the Macmillan Education app as a teacher.
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How can I join my teacher’s class on the Macmillan Education Student app browser?
Steps to join a Global Stage class on the Macmillan Education Student app on your browser.
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How can I delete a class I’ve imported from Google Classroom on the Macmillan Education Teacher app?
This FAQ provides steps on how to delete a class you have imported via Google Classroom on the Macmillan Education Teacher app.
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How can I access the Digital Language Book and Digital Literacy Book on the Macmillan Education Student app browser?
Steps to access the Digital Language Book and the Digital Literacy Book on MEP browser.
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How can I log into the Macmillan Education Teacher app?
Steps to access the Macmillan Education Teacher app as a Global Stage teacher.
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As a teacher how can I view my students' progress (Global Stage and Give Me Five!)?
Steps to use the progress tracker on MEP to view the progress that your students have achieved on Global Stage and Give Me Five!
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What Book Tools are available with the Digital Language and Literacy Book on the Macmillan Education Student app browser for Global Stage?
The following book tools are available for Global Stage students: Selection, Notes, Lesson Path and Zoom.
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What course content will I have access to on the Macmillan Education Teacher app from the 1st August 2022?
From the 1st August 2022 you will be able to access your Global Stage digital books on the Macmillan Education Teacher app.
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How can I get started with the Macmillan Education Teacher app? (Global Stage)
Link to the video tutorial on how to access the Macmillan Education Teacher app as a Global Stage user.
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How can I get started with the Macmillan Education Student app browser? (Global Stage)
Link to the video tutorial on how to access the Macmillan Education Student app as a Global Stage user.
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What courses give access to the Rewards functionality on the Macmillan Education Everywhere (MEE) Platform?
In this FAQ you will find the list of courses that give access to the Rewards functionality on the MEE platform. Students will receive the rewards on the Navio app.
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