(Translated by https://www.hiragana.jp/)
Doodle Town 2nd Edition
Advancing Learning

Welcome to Macmillan Education Customer Support

Doodle Town 2nd Edition

Doodle Town Second Edition is an enhanced version of this best-loved American English pre-primary course, which offers a guided approach to early literacy and a focus on social and emotional learning. It prepares children for their life-long learning journey and is a great place to grow.

Digital resources can be accessed via the Macmillan Education Everywhere (MEE) Portal. Please see video tutorials below to get started:
Registration on MEE Website         
Macmillan Education Teacher app 

Macmillan Education Student app    

Frequently Asked Questions

What’s new on the Macmillan Education Teacher and Student apps? (Download Manager)

This FAQ provides a summary of the improvements that have been made to the download manager on the Macmillan Education Teacher and Student apps. (19th July 2023).

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I would like to buy Macmillan Education titles in my country. How can I do it?

You can find a list of distributors for your country here.

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How do I register as a new user on macmillaneducationeverywhere.com?

How to register as a new user.

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I have spotted a potential error in your book. How should I report it to you?

Please let us know if you spot a potential error in one of our titles.

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How do I find my access code?

You will find your access code printed on the inside cover of your book or booklet.

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Sign in with Google feature available on Macmillan Education Everywhere

This FAQ provides information on the sign in and registration Google features which are now available to new and existing users on Macmillan Education Everywhere.

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As a student, how can I log in and activate my code on Navio?

Steps to log in and activate the code as a student on Navio.

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What information should I send when I contact you?

We will need to following information to start investigating your case.

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How do I activate my access code as an existing user on macmillaneducationeverywhere.com?

How to activate your code as an existing user.

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Video tutorials on using Macmillan Education Teacher app

This FAQ provides details on how you can access the Macmillan Education Teacher app video tutorials.

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Is there a user guide for the Macmillan Education Teacher App?

Yes, there is a comprehensive user guide for the Macmillan Education Teacher App.

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What should I do if I forget my login details for macmillaneducationeverywhere.com?

How to retrieve your log in details.

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How can I sign into Macmillan Education Everywhere with Google as an existing user?

This FAQ provides details on how you can sign into your existing Macmillan Education Everywhere account using your Google credentials.

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How can I unlink my Google account on Macmillan Education Everywhere?

This FAQ provides details on how you can unlink your Google account on Macmillan Education Everywhere.

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As a student, how can I download the Navio app?

Steps to download the Navio app as a student.

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What are the system requirements for Navio?

System requirements to use Navio on a computer, tablet or mobile device.

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How can I register as a new user using Google on Macmillan Education Everywhere?

This FAQ provides details on how you can register on Macmillan Education Everywhere as a new user, using your Google credentials.

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Video tutorials on ‘How to register an account on Macmillan Education Everywhere’

Please find below video tutorials on how to register an account on Macmillan Education Everywhere

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How do I download and install the Macmillan Education app as a teacher or student?

Please follow the steps below to download and install the teacher’s or the student’s app.

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Can I link more than one Google account to my Macmillan Education Everywhere account?

This FAQ provides details on the number of Google accounts you can link to your Macmillan Education Everywhere account.

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What is the difference between “View” and “Download”?

Please see below for the difference between the "View" and "Download" options.

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Can I change my password if I registered using Google on Macmillan Education Everywhere?

This FAQ provides information on how you can change your password if you registered using Google on Macmillan Education Everywhere.

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What can I do if I receive the ‘we are unable to link your account’ onscreen message when trying to sign in with Google on Macmillan Education Everywhere?

This FAQ provides details on the steps you should take if you receive the 'Unable to link your account' onscreen message whilst trying to sign in with Google on Macmillan Education Everywhere.

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I have forgotten my password on Navio, how can I reset it?

Steps to reset password on Navio.

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How can I change my personal information on the Macmillan Education Student App?

To change your personal information, log in at https://www.macmillaneducationeverywhere.com/ and click ‘Your profile’.

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What can I do if I have received the ‘Can’t link account’ onscreen message on Macmillan Education Everywhere?

This FAQ provides steps on how to link your Google account on MEE if you receive the 'Can't link account' error message.

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How can I add students to my class on the Macmillan Education Teacher App?

There are four ways to add students to your class.

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How do I register as a minor?

In most countries you are considered a minor if you are under 13. When registering, you will need to enter your parents/guardian email address.

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If I change my password on Macmillan Education Everywhere will it also update the password to my Google account?

This FAQ provides details on updating passwords on the MEE Portal if you have connected your Google account.

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Is there a User Guide for Navio?

Link to download the Navio User Guide.

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How do I access my resources on the Macmillan Education Teacher App?

To access your resources, please follow the steps below.

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Can I access my teacher’s book in digital format?

This FAQ provides details on how to access the digital version of your teacher's book online.

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I have forgotten my username on Navio, what can I do?

Steps to recover username on Navio.

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Is there a limit to the number of devices I can install the Navio app on?

Information on how many devices you can install the Navio app on.

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How can I keep myself logged in on the Macmillan Education app?

If you wish to keep yourself logged in on the app when using your personal device, remember to tick the “Keep me logged in” box when entering your login details.

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How can I set up my avatar on Navio?

Steps to set up an avatar on Navio.

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How can I unlock activities on Navio?

Students must complete each activity to unlock the next.

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Do my students need a class code to join my class on the Macmillan Education Teacher App?

When students change classes, their teacher can provide them with a class code to join the new class.

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Is there a limit to the number of devices I can install the Macmillan Education app on?

There is not a limit to the number of devices on which you can install the Macmillan Education app on.

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What are the System Requirements for the Resource Centre?

System requirements for Macmillan Education Everywhere

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Where do I log in as a teacher?

Log into your account at https://www.macmillaneducationeverywhere.com/ to download the Macmillan Education Teacher App for the first time and to access your Teacher’s Resource Centre and your Test Generator.

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How can I know what's in my pack?

You can visit our online catalogue at http://www.macmillanenglish.com/ to find out which materials are included in your pack.

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As a teacher, how can I use the Lesson Path functionality?

When you open the student book, click on the book tools to access the Lesson Path icon.

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How can I download content from Preparation&Practice on the Macmillan Education Student App?

Steps to download content from the Preparation&Practice section on the Macmillan Education Student app.

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How can I earn points/badges on Navio?

How students can earn points and badges on Navio app.

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As a student, where can I find my badge collection on Navio? Why are there different types of badges?

Information about the different types of badges on Navio.

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How can I download content from my digital book on the Macmillan Education Teacher/Student App?

Steps to download content from the digital book on the Macmillan Education Teacher or Student app.

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How can I change my personal information on the Macmillan Education Teacher App?

You can change your personal information by going to your classes.

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What Classroom Presentation Kit tools are available on the Macmillan Education Teacher App?

On the whiteboard you can use the tools below.

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As a teacher, how can I use the Online lesson feature to access Microsoft Teams?

As a teacher, how can I use the Online lesson feature to access Microsoft Teams?

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As a teacher, how can I use the Online lesson feature to access Google Meet?

As a teacher, how can I use the Online lesson feature to access Google Meet?

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As a teacher, how can I use the Online lesson feature to access Zoom?

This FAQ will explain how you can use the Online Lesson feature on the Macmillan Education Teacher App.

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How can I remove content on the Macmillan Education Teacher/Student app?

Steps to remove content from the Macmillan Education Teacher/Student app using the Download manager.

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What new features are available on the Macmillan Education Teacher app?

This FAQ provides details on the new progress tracker feature which is now available on the Macmillan Education Teacher app.

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My student has registered using Google, can I generate their login details via Get Student Logins on the Macmillan Education Teacher app?

If your student has registered using Google and has joined your class, they will be assigned a username and a password when you use the "Get Student Logins" functionality on the Macmillan Education Teacher app.

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How can I download the Challenge content on the Macmillan Education Student App?

Steps to download content from the Challenge section on the Macmillan Education Student app.

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What’s new on the Macmillan Education Teacher app? (Google Classroom import/sync functionality).

This FAQ provides information on the new Google Classroom import/sync functionality that is now available on the Macmillan Education Teacher app.

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How can I import a class I’ve created on Google Classroom to the Macmillan Education Teacher app?

This FAQ provides steps on how to import a class you've created on Google Classroom to the Macmillan Education Teacher app.

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How can I sync a class I have already imported from Google Classroom on the Macmillan Education Teacher app?

This FAQ provides the steps to sync a class you have already imported from Google Classroom on the Macmillan Education Teacher app.

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How can I delete a class I’ve imported from Google Classroom on the Macmillan Education Teacher app?

This FAQ provides steps on how to delete a class you have imported via Google Classroom on the Macmillan Education Teacher app.

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What courses give access to the Rewards functionality on the Macmillan Education Everywhere (MEE) Platform?

In this FAQ you will find the list of courses that give access to the Rewards functionality on the MEE platform. Students will receive the rewards on the Navio app.

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