Lexington Books
Pages: 154
Trim: 6½ x 9¼
978-1-66695-470-8 • Hardback • July 2024 • $105.00 • (£81.00)
978-1-66695-471-5 • eBook • July 2024 • $45.00 • (£35.00)
Francisca E. Oyogoa is associate professor of sociology and African American studies at Bard College at Simon’s Rock.
Table of Contents
List of Figures
List of Tables
Acknowledgments
Chapter 1: The World They Created
Chapter 2: The Origins of Service Workers in the Pullman Railroad Company, 1858-1880s
Chapter 3: Pullman Executives’ Public and Private Racial Discourse, 1890s-1950s
Chapter 4: White Femininity Takes Flight, 1910s to 1970s
Chapter 5: Going Global: Service Work, Race-Gender-Nationality on Cruise Ships
Chapter 6: Conclusion: Some Things Change, Others Stay the Same
References
In this important book, Francisca Oyogoa marshals evidence from Pullman porters spanning the 19th and early 20th century, flight attendants over the 20th century, and cruise ship workers in the 21st century, to examine how employers consistently use race. ethnicity, and gender to reproduce inequality in the labor market. As she shows, employers shift strategies in how they create and sustain hierarchies among workers, but their underlying assumptions remain surprisingly consistent. With remarkable theoretical breadth and superb historical data, Oyogoa brings the reader into these worlds, and makes clear how embedded racial, gender, and ethnic inequalities are in workplaces.
— Joya Misra, University of Massachusetts