Job Description:
Title: Account Manager – International Sales
Location: Hybrid working, Sutton, Surrey (HO)
Contract: Permanent, Full Time
Hours: 35 hours per week, Mon-Fri (9-5) – Client travel when required – Exhibition work as and when required, including weekends
The Company:
Gibsons is a family-owned company founded in London in 1919. Our mission is to create cherished moments through first class jigsaw puzzles and games, uniting innovation and heritage in a sustainable way.
Sutton, Surrey is home to Gibsons HQ where employees work together to drive worldwide growth. Our retail customers include major high street retailers and independent toy and gift stores, as well as garden centres and department stores. In 2019, we launched our e-commerce website, which is now an integral revenue stream alongside a thriving Amazon Seller Central business.
We develop our jigsaw puzzles and games in-house, working closely with game designers, artists and illustrators. We care deeply about what we do and are proud of our values. In our team, you’ll find passion, excitement and a determination to bring joy with our puzzles and games to our customers across the world.
Behind the puzzles and games is a drive to make a real difference to people. The service we provide our customers is second to none and we partner with our supply chain to ensure that together, we achieve transparency and raise standards, whilst reducing our impact on the planet as much as possible. We are thrilled to have the Investors in People Gold accreditation. We are a B-Corp certified organisation committed to balancing profit with purpose and are immensely proud of this.
The Position:
The International Account Manager has responsibility for international sales. This role is the primary point of contact for customers and will be responsible for finding opportunities to increase sales and nurture existing relationships; actively seeking out new customer or distributor opportunities and converting these into longer term profitable accounts to grow the Gibsons brand within the world.
Main Responsibilities:
- Responsibility of all international B2B sales, meeting agreed KPIs and sales targets
- Be responsible for nurturing and growing international customers. Establish strong connections and understanding with our customer base. This includes a detailed understanding of the customer’s sales history, their requirements including quality, logistical, packaging and factory requirements and terms of trading.
- Accountability for providing accurate forecasting, working collaboratively with the operations department to ensure appropriate inventory levels to meet demand.
- Travel to potential and existing customers within the assigned territory, to present the full range and build brand awareness.
- Organise and represent Gibsons at domestic and international trade exhibitions and events
- Actively seek out new customers, markets and territories, converting these into long term profitable customers.
- Regularly report on sales data to sales manager, directors and other senior managers.
- Where necessary, support the UK Sales team with domestic accounts.
Knowledge and experience:
- Experience of working as an account manager in the games and gifts industry.
- Tangible experience of delivering significant growth in revenue.
- A strong record of building partnerships, with a proven ability to define mutually beneficial value propositions.
- A thorough understanding of forecasting and how that relates to demand planning.
Essential Skills:
- Determined and tenacious, persistent and goal driven.
- Ability to actively seek out and sell to new customers.
- Excellent organisational and time management skills. Ability to manage administrative processes and multiple projects across different teams.
- Outstanding communication and presentation skills.
- A strong networker, with the ability to influence individuals of all levels.
- Determined and tenacious, persistent and goal driven.
- Strong time management, able to manage multiple projects and multiple teams.
- Flexible and adaptable.
Reporting Relationships:
- Reporting to the Sales Manager
To apply for the Account Manager – International Sales position at Gibsons, please send your CV to Jazmin@gibsonsgames.co.uk.
