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Customer Review
Reviewed in the United States on December 1, 2016
UPDATE: I believe I received a bad charger and that was when I left this review. The replacement charger works great. It charges good through my phone case. It did not charge through my son's phone case but he said he has problems with the Samsung flat charger he has also.
ORIGINAL REVIEW:I received my charger today and promptly threw away the little insert in the package that invited you to let the company know if you're happy or unhappy. I tried to find it in the trash but I couldn't find it. I'm giving this 2 stars because the charging is very slow on regular charge mode which apparently what it is doing at this time. I have a Samsung quick charger by my bedside but wanted one to put by my computer which is why I purchased this one. I first noticed that I had to position my phone just perfectly for it to charge. My Samsung is a little particular also but not near this particular about placement. On regular charge, this charger is much slower than using a regular cable. I didn't realize part of the problem until I went back to Amazon and read the details that I had not read before I purchased this product. The detail that I missed was that you have to buy the wall charger separately. If I now purchase the wall charger separately, I will be paying more for the entire unit than the Samsung brand quick charger plus the cord that comes with this charger is pretty flimsy. So far, I am unhappy with the slow charging (even on "regular" charge) and the flimsy cable. I should have done more research.
ORIGINAL REVIEW:I received my charger today and promptly threw away the little insert in the package that invited you to let the company know if you're happy or unhappy. I tried to find it in the trash but I couldn't find it. I'm giving this 2 stars because the charging is very slow on regular charge mode which apparently what it is doing at this time. I have a Samsung quick charger by my bedside but wanted one to put by my computer which is why I purchased this one. I first noticed that I had to position my phone just perfectly for it to charge. My Samsung is a little particular also but not near this particular about placement. On regular charge, this charger is much slower than using a regular cable. I didn't realize part of the problem until I went back to Amazon and read the details that I had not read before I purchased this product. The detail that I missed was that you have to buy the wall charger separately. If I now purchase the wall charger separately, I will be paying more for the entire unit than the Samsung brand quick charger plus the cord that comes with this charger is pretty flimsy. So far, I am unhappy with the slow charging (even on "regular" charge) and the flimsy cable. I should have done more research.
