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To Build Resilience, CEOs Need to Become Supply-Chain Experts
Finance & Accounting Digital ArticleAn analysis of company performance and the career trajectory of S&P 500 CEOs revealed how a background in supply-chain management helps companies weather... -
Summer Reading Picks from Dan Pink, Seth Godin, Eliot Spitzer, and More
Creativity Digital ArticleLast week, there was a wonderful essay in The New York Times about a leadership program created by the old Bell System back in 1952. The all-powerful telephone company worried that its executives needed a broader perspective, not just on business but also on society, even life itself. “A well-trained man knows how to answer […] -
The Abrasive Personality
Motivating people Magazine ArticleThe corporate president stared out the window of his skyscraper office. His forehead was furrowed in anger and puzzlement. His fingers drummed the arm of his chair with a speed that signified intense frustration. The other executives in the room waited expectantly. Each had said his piece. Each had come to his and her own […] -
Why Likable Leaders Seem More Effective
Leadership & Managing People Digital ArticleWhatever your style, it's a big factor in how you're rated. -
Afghanistan and the Promise and Peril of Deadlines
Government Digital Article“After 18 months our troops will begin to come home.” – President Obama speaking to the nation on his strategy for Afghanistan, December 1, 2009 In his West Point speech about the future of U.S. involvement in Afghanistan, President Obama did four important things. First and most importantly, he took personal responsibility for winning the […] -
Ditch Performance Reviews? How About Learn to do Them Well?
Giving feedback Digital ArticleFew activities in a workplace polarize like performance reviews. Some see them as subjective and ungrounded, one-sided and boss-dominated and something we should do away with entirely, an opinion put forth most recently in a Wall Street Journal article. Others find them an invaluable tool to develop employees and move the company forward. Our view? […] -
Improving On-the-Fly Teamwork in Health Care
Leadership & Managing People Digital ArticleGet the right people to collaborate at the right time. -
Expose Your Company’s Blind Spots
Customer experience Digital ArticleIs your company unintentionally keeping your most senior people from getting the feedback they most need? It can easily happen as an unintended consequence of success. Consider these situations: Senior executives at car companies drive only the newest models: For decades, the top executives at America’s leading automobile manufacturers always drove models fresh from the […] -
Hiring Without Firing
Leadership Magazine ArticleHitting the hiring bull’s-eye is one of an executive’s most important—and most difficult—responsibilities. Ten common mistakes can get in the way, but a pointed and systematic approach can virtually guarantee success. -
Rethinking the Assumptions Behind Executive Pay
Leadership Digital ArticleThe gap between CEO compensation and that of the average worker continues to grow at an astounding rate. According to the Institute for Policy Studies, CEO compensation in the United States was approximately 40 times greater than that of the average worker in 1960 and is now over 400 times greater (a much larger gap […] -
Turn Departing Employees into Loyal Alumni
Organizational Development Magazine ArticleDespite the high rate of churn in the labor market today, many companies pay scant attention to offboarding employees. That's a mistake, say the authors,... -
When Charismatic Leadership Goes Too Far
Leadership & Managing People Digital ArticleWarning signs that executives should watch for. -
Would You Let Brett Favre Play for Your Team?
Succession planning Digital ArticleLast spring Brett Favre pulled the plug on his pro football career, saying that he didn’t have the heart to play any longer. This July he’s had a change of heart. This is not the first time Favre has changed his mind about retirement. But what’s different this time is that his team, the Green […] -
What's Holding Women in Medicine Back from Leadership
Global Business Digital ArticleAnd what hospitals and medical schools can do to help. -
What Will You Pledge to Your Team?
Leadership Digital ArticleI was reminded last week of a simple but important truth: if you want to manage people effectively, ask them what they need from you in order to succeed. The realisation came as I was coaching a executive who had been finding it very difficult to manage the disparate people in her team. Some were […] -
Why the Crisis Is Putting Companies at Risk of Losing Female Talent
Gender Digital ArticleAnd what leaders can do to prevent it. -
Drive Big IT Projects by Thinking Small
Power and influence Digital ArticleIt’s unfortunate — but true — that it’s easier to think shallowly about a big problem than deeply about small ones. In the last post, a business leader and an IT leader appealed to you for help in defining how to deliver a large initiative using a fast-cycle, iterative approach. To force deep thinking, it […] -
What CEOs Get Wrong About Activist Investors
Organizational Development Digital ArticleActivists are a source of potential value, albeit a risky one. -
The Work of Leadership
Leadership & Managing People Magazine ArticleMore and more companies today are facing adaptive challenges: Changes in societies, markets, and technologies around the globe constantly force businesses... -
How Cultures Across the World Approach Leadership
Global Business VideoThey vary in deference and decision making.
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PNC Financial: Grow Up Great (B)
Leadership & Managing People Case Study5.00View Details In 2011, the PNC Financial Services Group announced the addition of $250 million to the $100 million that it had pledged to its early childhood education... -
Crown Worldwide: Integrating Corporate Social Responsibility in Business
Organizational Development Case Study11.95View Details Founded in 1965 by Jim Thompson, the Crown Worldwide Group ("Crown") began as a small moving company in Japan, shifting its headquarters to Hong Kong... -
Jack Ryan and Palisades Produce: Tough Decisions at Pacific Trust (B)
Leadership & Managing People Case Study5.00View Details This case frames a common business situation in which the protagonist (in this case a commercial lender who has made a mistake which might cost him his... -
J. Wong: Meizu's Hero or Enemy? Hogan Development Survey
Management Case Study5.00View Details Supplement for product #CB0224 -
Hassina Sherjan
Leadership & Managing People Case Study11.95View Details Hassina Sherjan was born in Afghanistan but grew up and was educated in the United States. A trip to Afghanistan when she was an adult inspired her to... -
Vivienne Cox at BP Alternative Energy
Leadership & Managing People Case Study11.95View Details A team led by Vivienne Cox, Executive Vice President for Gas, Power, and Renewables, identifies and launches a new business, BP Alternative Energy. Investing... -
Box. Inc.: Preserving Start-Up Culture in a Rapidly Growing Company
Leadership & Managing People Case Study11.95View Details This is a case organized around the theme of preserving an entrepreneurial culture in the face of rapid growth, including over 800 employees and several... -
Power and Influence in the Virtual Business World
Strategy & Execution Case Study8.95View Details This technical note provides novel ideas and best practices for developing power in the virtual business world. Building upon the framework of the Power... -
Through the Labyrinth: The Truth About How Women Become Leaders
35.00View Details Despite real progress, women remain rare enough in elite positions of power that their presence still evokes a sense of wonder. In "Through the Labyrinth,"... -
a-connect: In Search of Talent Partners (B)
Organizational Development Case Study5.00View Details The a-connect: In Search of Talent Partners (B) case updates company changes since the (A) case. Key updates include leadership and management appointments... -
L.L. Bean: A Search for Growth
Strategy & Execution Case Study11.95View Details In mid-2003, CEO Chris McCormick felt L.L. Bean was in a good position to begin to grow again. For nearly 90 years, the company sold clothing and gear... -
The HBT Merger (China Roles Version)
Leadership & Managing People Case Study11.95View Details This is a role-play case, intended for use in a leadership development course for MBA students. The case has four roles, two each for students playing... -
Managing in the Gray: Five Timeless Questions for Resolving Your Toughest Problems at Work
35.00View Details How to Resolve the Really Hard Problems. Every manager makes tough calls--it comes with the job. And the hardest decisions are the "gray areas"--situations... -
At a Crossroads: General Motors and the Trump Administration's Fuel Economy Standards
Strategy & Execution Case Study11.95View Details This case focuses on the introduction of the Safer Affordable Fuel-Efficient (SAFE) Vehicles Rule in 2018 and General Motors' (GM's) challenge regarding... -
Peter Isenberg at Fischer Stevens (A)
Leadership & Managing People Case Study11.95View Details Having made managing director at an elite investment bank, Peter Isenberg struggles to understand his new role in the firm. He feels as though little... -
Emphasizing the Positive: Forming a Strategic Identity for the Ross School of Business
Leadership & Managing People Case Study11.95View Details Setting a strategic direction for a business school, initiating a culture change, and overcoming a massive financial deficit were challenges faced by... -
Erik Peterson at Biometra (E)
Organizational Development Case Study5.00View Details Presents the final outcome of the events. The Richard Jenkins at SciMat case presents a description from the executive vice-president's point of view... -
Managing a Task Force
Organizational Development Case Study8.95View Details Describes several principles for improving the effectiveness of internal task forces. Suggests a number of guidelines for starting up a task force, conducting... -
AU B Medical Center: Achieving 2020 Vision (A)Leadership & Managing People Case Study11.95View Details An academic and medical practitioner leaves Harvard Medical School to join the American University of Beirut Medical Center (AUBMC) as dean of the School... -
Buro Happold (Abridged)
Organizational Development Case Study11.95View Details In 1996, Ted Happold, the founder of the engineering services firm Buro Happold passed away and Padraic Kelly became the firm's new Managing Director...
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Thought Leader Interview: Roger Martin
Leadership & Managing People Digital ArticleIn a wide-ranging interview, the former Dean of the University of Toronto's Rotman School of Management describes his 15-year run at the helm of Canada's... -
To Build Resilience, CEOs Need to Become Supply-Chain Experts
Finance & Accounting Digital ArticleAn analysis of company performance and the career trajectory of S&P 500 CEOs revealed how a background in supply-chain management helps companies weather... -
Summer Reading Picks from Dan Pink, Seth Godin, Eliot Spitzer, and More
Creativity Digital ArticleLast week, there was a wonderful essay in The New York Times about a leadership program created by the old Bell System back in 1952. The all-powerful telephone company worried that its executives needed a broader perspective, not just on business but also on society, even life itself. “A well-trained man knows how to answer […] -
The Abrasive Personality
Motivating people Magazine ArticleThe corporate president stared out the window of his skyscraper office. His forehead was furrowed in anger and puzzlement. His fingers drummed the arm of his chair with a speed that signified intense frustration. The other executives in the room waited expectantly. Each had said his piece. Each had come to his and her own […] -
PNC Financial: Grow Up Great (B)
Leadership & Managing People Case Study5.00View Details In 2011, the PNC Financial Services Group announced the addition of $250 million to the $100 million that it had pledged to its early childhood education... -
Why Likable Leaders Seem More Effective
Leadership & Managing People Digital ArticleWhatever your style, it's a big factor in how you're rated. -
Collaboration and the Social Organization
Leadership WebinarDoes social technology produce business value? Can it transform organizations and change customer relationships? In The Social Organization, Gartner analyst Mark McDonald explains how social technology fosters and capitalizes on customers’ and employees’ collective efforts. Deployed effectively, social media unleashes collaborative power at all levels of a company’s value chain. In this interactive Harvard Business […] -
Afghanistan and the Promise and Peril of Deadlines
Government Digital Article“After 18 months our troops will begin to come home.” – President Obama speaking to the nation on his strategy for Afghanistan, December 1, 2009 In his West Point speech about the future of U.S. involvement in Afghanistan, President Obama did four important things. First and most importantly, he took personal responsibility for winning the […] -
Ditch Performance Reviews? How About Learn to do Them Well?
Giving feedback Digital ArticleFew activities in a workplace polarize like performance reviews. Some see them as subjective and ungrounded, one-sided and boss-dominated and something we should do away with entirely, an opinion put forth most recently in a Wall Street Journal article. Others find them an invaluable tool to develop employees and move the company forward. Our view? […] -
Improving On-the-Fly Teamwork in Health Care
Leadership & Managing People Digital ArticleGet the right people to collaborate at the right time.