^ 1.01.1Lipsky, M., Street-level Bureaucracy; Dilemmas of the Individual in Public Services, 1980, 简介 (页面存档备份,存于互联网档案馆)
^ 2.02.1Evans, T and Harris, J, Street-Level Bureaucracy, Social Work and the (Exaggerated) Death of Discretion, British Journal of Social Work, vol.34, no.6, September 2004, view abstract (页面存档备份,存于互联网档案馆)
^ 3.03.1Maynard-Moody, S and Musheno, M, Cops, Teachers, Counselors: Stories from the Front Lines of Public Service, University of Michigan Press, 2003, 简介 (页面存档备份,存于互联网档案馆)
^Mackey, Emil Robert (2008). “Street-level bureaucrats and the shaping of university housing policy.” Fayetteville, Arkansas: University of Arkansas Press.